Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
86 reviews
Clockify (by CAKE.com)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Time tracking software used by millions. Clockify is a time tracker and timesheet app that lets you track work hours across projects.
Clockify (by CAKE.com) (clockify.me) has 86 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 44 reviews with 5 stars · Clear filters
Truly a great tool that helped me grow my business from 0 to 1!
By Serenity
Response from Clockify (by CAKE.com)· Apr 15, 2025
Hi, Serenity! Thank you for taking your time to rate us and offer your kind feedback. We are happy to hear that you find Clockify helpful! Cheers!
Great support on a technical issue that was resolved in minutes.
By Christian
Response from Clockify (by CAKE.com)· Apr 14, 2025
Hi, Christian! Thank you for your kind review; we are glad to hear that the issue has been swiftly resolved. Cheers!
Great company
By Dejan N.
Response from Clockify (by CAKE.com)· Apr 14, 2025
Hello, Dejan! Thank you for taking the time to leave a review! We noticed your review includes both "Scam" and "great company" along with a 5-star rating — if there's anything specific you'd like to share or clarify, please let us know; we would like to get more insight into how you're using the app and your experience with it. Cheers!
I had a question, and within a couple of hours, I had my answer! Not only explained, but with complete snapshots of each step I needed! Clockify is a great product with great support!
By Liliane L.
I had the most pleasing experience with the customer service! I highly thank the team for putting so much effort in solving my problems! Besides: I am using the app for tracking my work hours and I am really happy with the clean and clear surface.
By K W.
I have been looking for something that is simple, clean and manageable with GREAT support and I found it
By Nakatumble Luxury Eco R.
Great customer support!
By Karen
I started a trial on Clockify two weeks ago together with Plaky. I was apprehensive due to mixed reviews, especially regarding customer service. As a bit of a technophobe and very busy working too I was keen to have something simple. I would say to someone who has time to sit and play, it’s is likely very simple but for me getting to grips with it whilst scoffing down a sandwich, I did test out the customer service. The chap 'Ivan’ I initially spoke to on a video call has answered my initial set up questions swiftly but the chat with an agent is great too. I’ve chatted to them most lunch times. I have my whole team set up on Plaky and Clockify and it’s working well. The one thing I did ask for is to be able to customise status as I have a long list in my ‘to do ‘ to wade through before getting to ‘in progress’.
By Mrs Tara B.
