Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
737 reviews
CloakedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cloaked protects you and your family from spam, scams, identity theft, and financial fraud by putting you back in charge of your personal information. - With Cloaked, generate unlimited email and phone aliases to sign up, shop, and communicate safely without revealing your real identity. - Cloaked scans and removes your personal data from 140+ data brokers, cutting off one of the biggest sources of spam and identity theft.- Our Call Guard blocks scam and robocalls before they ever reach you, while Dark Web Monitoring alerts you instantly if your details appear in a data breach.- And for extra peace of mind, every Cloaked member is protected with $1 million in identity theft insurance.Cloaked isn’t just another privacy tool - it’s your digital safety net. Whether it’s shielding your inbox, blocking scam calls, or deleting exposed data, Cloaked keeps you one step ahead of online threats so you can live, work, and shop freely - without fear of who’s watching.Stay safe. Stay Cloaked.
Cloaked (cloaked.com) has 737 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
737 approved reviews, newest moderated first
I had subscription issue and Narissa was helpful. Fixed problem with billing and subscription. Highly recommend. Thank you.
By Roger L.
Response from Cloaked· Oct 11, 2026
Hi Roger, thank you so much for your review! We're so happy to hear that Nerissa provided helpful support! Please don't hesitate to reach back out to us if you require any assistance down the line - we are here to help! Happy Cloaking!
Flo was very patient and worked hard to get my Cloaked working.
By Craig
Response from Cloaked· Oct 11, 2026
Hi Craig, thanks so much for your review! We're thrilled to hear that Flo provided patient and effective support! Please don't hesitate to reach back out should you require any assistance in the future - we're happy to help. Happy Cloaking!
It takes over your phone. I couldn’t answer the calls that I wanted to answer so when I got tired of that I decided to cancel. That was a whole thing. I finally had to contact my phone service because I all my calls went to some other phone number. After 2 days I was finally able to use my phone again. The higher reviews here has probably not tried to cancel there service yet!!!
By Janet W.
Response from Cloaked· Oct 11, 2026
Hi Janet, thank you for your review! It sounds like your Call Guard settings may have needed some adjusting. We weren't able to find any support tickets from you, but please reach out to us at [email protected], or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST)? We're more than happy to help!
There is a learning curve and it takes patience to learn how to use all the beneficial features, but it’s worth the time and effort and the money. Customer support, Haze and Louise and Ashley recently assisted me and all were great. Highly recommend.
By Suzanne S.
Response from Cloaked· Oct 11, 2026
Hi Suzanne, thanks so much for your review! It's exciting to hear that Haze, Louise, and Ashley provided great assistance! Please don't hesitate to reach back out should you require any assistance or have any questions - we're more than happy to help. Happy Cloaking!
Caleb was excellent and so patient and helpful! I had been scammed in August and I feel protected now! He explained everything and helped me include my husband with Cloaked as well!
By Patty
Response from Cloaked· Oct 10, 2026
Hi Patty, thanks so much for your review! We're thrilled to hear that Caleb provided patient and helpful support! Please don't hesitate to reach back out should you require any assistance in the future - we're happy to help. Happy Cloaking!
Ì paid for a monthly subscription than saw that they charged me for a full year. Also the app was way to complicated so I canceled my subscription. Now under stand I canceled my subscription within 10 minutes of paying. We'll it's been 6 days and they haven't responded yet and they didn't return my money. Even though their site says full refund if not happy. Do not trust these people with your money.
By Ben K.
Response from Cloaked· Oct 7, 2026
Hi Ben, thank you for your review! We'd be happy to take a look to see how we can best assist you here, but we couldn't find any support tickets from you. Could you please reach out to us at [email protected] , or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST)? We're happy to help!
Absolutely no reduction in spam text messages
By Virginia A.
Response from Cloaked· Oct 7, 2026
Hi Virginia, thank you for your review! While we don't currently offer a spam text blocking feature, we'd love the opportunity to provide more information on how our Data Removals work! Could you please reach out to us at [email protected] , or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST)? We'd be more than happy to help with this!
Absolutely love the App had a few issues and called in and spoke with a gentleman by the name of Caleb, who is more than happy to walk me through the whole process and help me with all of my questions. He was super supportive and helpful, and I’m glad I was able to reach him.
By Mr james S.
Response from Cloaked· Oct 6, 2026
Hi there! It's wonderful to hear about your positive experience! We're thrilled to know Caleb was able to assist you and make your setup enjoyable. If you have any more detailed feedback about the issues you faced, please feel free to share! You can also reach out to our support team at [email protected].
