website says shipped in 2 days and it…
website says shipped in 2 days and it took almost 2 weeks to receive. Other than that..love the product..it works!
By Tracey A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
2,176 reviews
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Cliradex eyelid cleansers are natural wipes and foam products to help relieve symptoms of Demodex, blepharitis, meibomian gland disease, stye, chalazion, dry eye disease, rosacea, and other lid diseases.Science-based, Cliradex 4-Terpineol (T4O) formula, extracted from tea tree oil, help restore healthy eyelids by removing Demodex mites and biomaterials. Cliradex is available in towelettes for moderate-to-severe ocular irritation, and foam for mild-to-moderate conditions.
Cliradex (cliradex.com) has 2,176 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 155 reviews with 3 stars · Clear filters
website says shipped in 2 days and it took almost 2 weeks to receive. Other than that..love the product..it works!
By Tracey A.
Unfortunately, I was not able to use it. I tried both the wipes and the pump/spray. Both made my eyes sting horribly. I didn’t care for the mildewy type of smell either. I am disappointed I couldn’t use it b/c I am allergic to thimerisol, which is in most other treatments. I called to ask about a refund. The customer service agent was very friendly and helpful. The company will be refunding me promptly. If you have sensitive skin/eyes I would suggest Trying something else. 🙁
By KJA
Cliradex works during the day, but at night not so much. I do not think you can use eye cream with the product. Is this true? Thanks...
By Julia V.
Response from Cliradex· Aug 10, 2020
Hi Julia, After you used Cliradex, let it air-dry. You can then use your cream or moisturizer. The Cliradex Team
I don’t see why you had to make the towelette smaller and less solution ias wee. Could it be to make an extra dollar?
By Margaret B.
Response from Cliradex· Aug 10, 2020
Hi Margaret, Thank you for your feedback. We did not change the size of our towelettes but will make sure to share your feedback with our product team. The Cliradex Team
The first pads were dry, I started with the 3 one hoping jut the top 2 were dry.
By Jean M.
Response from Cliradex· Aug 10, 2020
Dear Jean, We are sorry to hear about the defective product you received. We stand by our products and services. We will be issuing you a new box at no charge. The Cliradex Team
Major issue with Your website. Cannot access it from my computer, my phone, or my wife’s computer or phone
By Paul E.
Response from Cliradex· Aug 10, 2020
Hi Paul, Thank you for reaching out. We would like to apologize for the trouble you ran into. We did experience technical difficulties at the time our your visit. The Cliradex Team
This delivery much slower than normal. It took 2 full weeks and a call to customer service. Normally have order much faster.
By Jack
Although I feel like it's working my kids are still dry and surrounding area is too I intend to keep using it and maybe it will get better
By Kathy H.