Consistency of customer service
Consistency of customer service
By MJL
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
80 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are an American family-owned independent eyewear company. When you buy from Cliff Weil, you're doing business with a small business that has been successful for over a century. We're passionate about the quality of our products and the customer care we provide. We offer a variety of affordable sunglass brands, including Sea Striker, Islander Eyes, Top Deck, Red Carpet, Overalls, ActionEyz, Crave, Illusions, Just A Shade Smaller, and Optic Edge.
Cliff Weil Eyewear (cliffweil.com) has 80 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Consistency of customer service
By MJL
Company made a return easy
By Susan T.
Product was exact fit. Shipping took a long time.
By Van D.
I was unhappy that I was sent the wrong color sunglasses. However, I was able to keep the wrong color and the right color was sent to me after I contacted customer service. I am happy the mistake was corrected and I got a free pair of sunglasses to share with my sister.
By Phoebe A P.
The glasses are nice, however, it would have been nice to have a case of some nature to avoid the glasses getting scratches when putting them away.
By Sandy M.