Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
702 reviews
ClickUpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 68 reviews with 4 stars · Clear filters
Great project management tool. Once you remove the notifications for each person, it's great to track time and keep projects organized.
By Tracy
Response from ClickUp· Nov 22, 2022
Hey, Tracy! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Endless spam. This is my last resort to end the spam. Inbox keeps getting filled with useless emails from them despite I tried so many ways to unsubscribe and block their emails and yet they keep sending endlessly. Never encountered a supposedly professional company which keeps on sending emails after using their unsubscribe button. Update: Customer Service was helpful and on point.
By Jay
Response from ClickUp· Oct 6, 2022
Hey, James! We truly appreciate the time that you are taking to share details about your experience! I think this is a case of miscommunication! To clarify, do you no longer want to receive email notifications for your Workspace or do you want to be unsubscribed from our mailing list? If you'd like to stop receiving email notifications, you can navigate over to your notification settings and deselect everything in the email column you no longer want to be notified for! You can access your notification settings by clicking on your avatar in the bottom-left and clicking Notifications. If you'd like to be unsubscribed from our mailing list, you can visit clickup.com/remove to update your communication preferences. Please feel free to reach out to us via chat or email at [email protected] if you need any additional assistance with unsubscribing. Have an amazing and productive day!
So utterly robust, but sadly very buggy. They really need to get their bugs and cache issues under control.
By Nate M.
Response from ClickUp· Aug 15, 2022
Hey, Nate! I truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! I understand that coming across bugs can be annoying. I assure you, squashing every last one is something our developers and engineers are working tirelessly on! We want nothing but the best for ClickUp users, and we will remain focused on fixing bugs, the overall speed of the platform, and expanding feature parity in our mobile apps. We are very grateful for feedback like yours. We are on it! Please feel free to send any bugs you find our way so we can work to make sure they get squashed right away! Have an amazing and productive day!
My agency used Clickup and we’ve been happy! We love the Everhour integration and the automations. It’s a little more complex to use from a UI perspective but it’s powerful and I recommend it for agencies.
By maniobrien
Response from ClickUp· Aug 15, 2022
Hey, there! We really appreciate you taking the time to leave such an amazing review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all, and have a great, productive day! Have an amazing and productive day!
Nice functionalities but sometimes it stuck!! Overall good to manage projects.
By Repute B.
Response from ClickUp· May 3, 2022
Hey, there! We really appreciate you taking the time to leave such an amazing review! We're so happy to hear that you and your team are enjoying ClickUp! We understand that slow loading issues can be annoying. I assure you, improving ClickUp is something our developers and engineers are working tirelessly on! We want nothing but the best for ClickUp users, and we will remain focused on fixing bugs, the overall speed of the platform, and expanding feature parity in our mobile apps. We are very grateful for feedback like yours. We are on it! Please feel free to send any bugs you find our way so we can work to make sure they get squashed right away! Have an amazing and productive day!
awful, no delete option does not import information properly and 10x worse than monday/trello >> prompt reply by customer service and deletion added 3 stars for that
By ZeD
Response from ClickUp· Apr 26, 2022
Hey, there! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! Please rest assured that you can delete your Workspace. You can find the steps to delete your Workspace here: https://docs.clickup.com/en/articles/1086528-how-do-i-delete-a-workspace! We would love the opportunity to connect with you regarding your imports! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. We're looking forward to hearing from you soon!
Wir nutzen dieses Tool fürs Projektmanagement innerhalb unseres kleinen Teams (7 Personen). Die vielen Funktionen sind großartig. Ich merke jedoch gerade bei neuen Mitarbeiter, dass Sie viel Zeit brauchen um das Tool und alle Funktionen zu verstehen.
By Kristin
Response from ClickUp· Dec 17, 2021
Hey, Kristin! Thank you so much for your awesome review. We are so happy you and your team are using ClickUp to complete day to day activities and stay organized! ClickUp has some amazing webinars to assist any new members within your Workspace! You can find them all here: https://clickup.com/webinar We hope you continue to enjoy using ClickUp!
Very good tool, we used Trello before, but it wasn't so complex.
By Eduard M.
Response from ClickUp· Aug 27, 2021
Hey Eduard! Thank you for leaving a review! ClickUp is very customizable so you can have your Workspace as complex or as simple as you need. I find this webinar really helpful for navigation: https://www.youtube.com/watch?v=l0ezG0sPtgY Thank you!
