Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
47 reviews
clerk.chatSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.
clerk.chat (clerk.chat) has 47 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
47 approved reviews, newest moderated first
Keeping a chat system updated with accurate responses and AI improvements requires continuous investment, making it costly for small businesses.
By Sharon H.
Response from clerk.chat· Mar 3, 2025
This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.
After the completion of work cant reply the worker....
By Gdeizh X.
Response from clerk.chat· Mar 3, 2025
This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.
Automated clerk chat systems may struggle to provide personalized responses, leading to frustration for customers who need tailored assistance.
By Lamotte I.
Response from clerk.chat· Mar 3, 2025
This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.
Really, they are a scam. I'm trying to log in with my Outlook account, but their system is terrible. I can't unsubscribe from my account either. They don't respond to my support ticket. Very bad service. I've been paying for three months without being able to use the service.
By Ruth
I've had many successful interactions with the folks at ClerkChat. Their support team is quick to respond and thorough. Kudos to the entire service team!
By Rob
Very good customer service. I had a question about my account and Chelsey invited me to a google meet to sort it out and give me one on one attention. We quickly got the issue resolved, and I greatly appreciate it.
By Rachel D.
Chelsey Craig is always great to work with. She is knowledgeable, professional, listen, efficient.
By Angela R.
Since implementing Clerk Chat within MS Teams, our customer service team has handled inquiries faster and more effectively. Noor was there every step of the way, ensuring a smooth onboarding process.
By Isabelle
