clearlyfiltered.comReviews of clearlyfiltered.com

Same issue as the comment below. I've placed my order more than two weeks ago and still haven't received it, or got any update from the company for that matter. Had I known I would have gone for another product.

I was promised order filled for a pitcher filter in 2 to 4 business days, then after taking my money they due to high demand 1 to 2 weeks still no order. Avoid my mistake and just don’t buy!

This review is based upon my experience of the Clearly Filtered pitcher throughout the use of one filter. For clarity from the outset, I wish to point out that all aspects of purchase inc packaging and delivery, communications and product in regards to build, design and water taste were all excellent. I think it would also be prudent to state I am the owner and sole user of the pitcher/filter. A 36yr old male, active in both occupation and leisure pursuits. Really one of those guys that has a 1.5Lt(.8Gallon/12cups if I have converted correctly)Nalgene water bottle strapped to me wherever I go. Being that I don’t drink alcohol, carbonated beverages or juices, I get my fill of the h2o. I suspect on average, I would drink 1-2 of these containers, most days. Having initially invested in the unit after some careful deliberation, it arrived and worked very well for a short period. The water, after having primed the filter, ran smoothly in maybe 5-8minutes p/upper reservoir fill. This however changed, quickly. Within weeks, I was concerned I had maybe caught a dud with the flow rate down to maybe 20mins. I thought another prime was needed. This did indeed help the flow for a short while. To save the nauseating story of my block/prime/re-fill process, I think you can see where we are going. After less than 3 months my filter would not pass water, period. Having contacted customer services, I had the pleasure of chatting to Mina. She kindly pointed out that if I had been filling the reservoir twice a day, it was possible that the filter may only last circa-3 months. If on occasions, as I did, fill a third time(boiling, soaking etc), maybe closer to 2. Wow. So simply to meet my personal water requirements, I was looking down the barrel of apx £25 p/month charge (assuming I purchased 6 filter packs, each lasting 2.5 months on average) Unbelievable. In the 21st century what individual can swallow such a cost?! Sadly, I can’t and I feel truly. A single guy, whom works full-time without dependants. I buy organic, wholefood/natural products wherever can, yet good clean drinking water is out of my reach. I do not blame C.F for my situation. More embarrassed I naively viewed the FAQ’s page etc and thought if it states ‘4-6months’ for individuals, surely I wasn’t going to be that far out...right?! Wrong. I now have an empty pitcher awaiting listing on a second had platform. How sad. I shall get back to the saving and invest in the counter top filtration system from another well-known brand I have since become acquainted with. Please acknowledge both your own water usage and the claims made by Clearly Filtered people. I would hate anyone to end up taking the financial hit I have in these times. None of us can afford that. If you are happy with those rates, it’s an excellent product, but either way, it does come at a price.