Clear Creek LegalReviews of clearcreeklegal.com

I would not recommend this company to my worst enemy! They don't even deserve the 1 star that I rated them at but I had to pick at least that. They completely took advantage of my mother and charged her over $9,700 in fees to consolidate $24k of debt. She is an elderly individual and she trusted them foolishly. Please don't make the same mistake she did.

After waiting for literally hours on hold day after day I cannot get this firm to answer calls. No return phone calls. All I ever get is emails stating they received my message and/or documents. The attorney assigned to me has a phone that hangs up when i try calling. They have no problem taking my money month after month. I have litigation coming soon and NOTHING FROM THEM. i AM STILL ON HOLD AS i WRITE THIS REVIEW

They said you can opt out anytime you get a refund, I opted out and went with another, much better company. They told I'll get my refund within 30 days, it's been over 90 days. They won't answer the phone or respond to emails. You go with them, you're screwed!

DO Not Use This Company. I enrolled July 2023 made to feel that I made a right decision to use them. They have taken $295.00 a month to put into a Global Holding account that was to be used towards settlement with 4 debts I wanted help on to help me clear off debt. Never heard anything from the from month to month while I was told to not pay or talk to the companies who I have debt with. The calls, emails and warning of sending debt to a lawyer for collecting kept coming. I tried more times than I can remember to reach Clear Creek regarding these matters and never could get through. I finally was able to look at my Global Holding balance March 26, 2024 and the only money taken out was several fees for using Clear Creek and all that was there was $283.00. I finally made contact with Clear Creek and I asked for proof of retainers being sent to each company. The rep I spoke with said she cannot see this type of information. Than said that all lawyers fees and such amounting to $7000.00 must be paid first. Then they would proceed forward. This is not what I was told. If I knew this path and cost I would not have signed up with this company. They said you can leave the program anytime and so I chose to leave March 26. She said I should have my money refunded in 3 business days. I asked what if I do not receive my money? She said it’s not Clear Creeks responsibility and I would have to call Global Holdings. Today is March 29, 2024…the money is still actively in the Global Holding account. I have not received any notification of canceling the program nor any communication from Global Holdings.

With all the money I have put into the account and have been told numerous times that 3 of the 4 creditors would be sent for my approval for payment and I was told this would happen in February 2024, here it is the middle of March and NONE of the creditors have been dealt with, no paperwork has been sent to me for approval of anything and when I call, even though the representatives are friendly, nothing seems to be getting done with any of my creditors. I was told that with all the money in my account, this process would go fast, the money is still sitting in the account and no creditors have been paid. I am tired of being told the same thing, I just want them to pay the debts. Their website is not updated and it still looks as though they haven't even contacted my creditors.

Pattern of Complaint: On December 29, 2023 BBB contacted Clear Creek Legal regarding a pattern of complaint. BBB files indicate that this business has a pattern of complaints with consumers alleging they requested a refund, but that it was not received. They also state that they were told they could cancel at any time with no penalties, but that large fees were deducted from the money that they had put in escrow leaving them with a small percent of the money they had contributed. The cost of the program is higher than paying off debt without the company’s services. In addition, consumers are not aware of their debt account status. Consumers claim the company allows their debts to go into default due to neglect. As of January 26, 2024 the business has failed to respond to the BBB's request to voluntarily address the pattern of complaint.

Is a scam. They take your money, give barely anything back if you cancel, and they do not even guarantee that you will have a lawyer if/when you are sued by your creditor. You also have to have money to pay immediately if they do settle. They lie, have wait times where you spend 4 hours plus waiting just to talk with someone if/when you have issues. Do not use this company they are a scam and just steal your money.

I had acquired new bills and couldn't pay my monthly credit card debt. I thought they could help. But after 4 months of putting escrow in my account, the creditors offered better settlements than clear creek had so I wanted to cancel. When I did, they only refunded me half of what I put in escrow. Do not use this company. They are just a group of money hungry attorneys and associates claiming to have good status with creditors. SCAM