ClearcoverReviews of clearcover.com

Is 0 stars an option? Is should be for companies like this one! False coverage, extreme delays in settlements on total loss, ive been waiting 3 months so far and still nothing. Someone please put a stop to this company taking advantage of people! They are a total joke and should be forced out of business

Clearcover is a poor experience, they raised my rates at every renewal, made it impossible to talk to a real human being and filed claims with Nexis Lexis when I requested a jump for my car! The last fact was used as justification by a competing insurance company on why I did not qualify for a discount. I will never do business with Clearwater again!

Extremely disappointed I go through a company called Policy Pro for my insurance. There was a mistake that was made by an agent and Clearcover is not willing to work with me or the company. I was going to contact them myself and cannot even find a phone number. They refuse to refund my money after showing proof and repeated attempts.

I had an extremely frustrating experience with Clearcover following a car accident in August 2023, and it only got worse over time. After my accident, my vehicle was declared a total loss. The first issue arose immediately when I called to ask where the car should be towed. Shockingly, the representative couldn’t provide any guidance and told me to tow it “anywhere.” This led to multiple phone calls while I was stranded on the side of I-495 South, trying to figure out where my car was supposed to go. It was stressful, confusing, and completely avoidable. The second issue occurred when I went to retrieve my personal belongings from the tow yard. I had been explicitly told I had another day to collect my items, but when I arrived, the car—and everything in it, including car seats—was already gone. No notice, no accountability, and no explanation for why it was taken early. The final and most upsetting issue involves billing. After Clearcover paid out for the total loss and I sent them the title, I assumed everything related to that vehicle was closed out. However, I recently discovered—after losing my job and reviewing my finances—that I had been paying insurance on that same car for THREE YEARS after it was no longer in my possession and legally belonged to the company. When I contacted Clearcover, I spent over five hours on the phone trying to resolve the issue. Despite the circumstances, they refused to reimburse any of the payments made during that time. Apparently, there was an additional step buried in the fine print requiring me to call and remove the vehicle from the policy—something that was never clearly communicated. This experience has been exhausting and costly. Between the lack of clear communication, mishandling of my property, and refusal to correct a major billing issue, I cannot recommend Clearcover to anyone. Proceed with caution.

Bahot achi hy app

I strongly advise anyone considering Clearcover to think twice. This has been the worst insurance experience I have ever had, and I will absolutely never renew my policy. No one answers the 1-800 customer service line. Communication is painfully slow, disorganized, and unprofessional. When I filed my first claim, no adjuster inspected my vehicle in person — they made a valuation based solely on photos. When the vehicle was later declared a total loss, the company went back on their word and reduced my settlement offer. The claims process was chaotic. I was communicating with my first adjuster via text when I had to open a second claim. Instead of starting a new thread, a second adjuster began texting me in the exact same conversation. When I called for an update, I was criticized for using the “wrong” line of communication — despite the fact that both adjusters were responding in that same thread. The lack of internal organization is unacceptable. To make matters worse, my claim was officially closed on December 17, 2025. As of February 19, 2026, I still have not received payment. The staff has been rude and condescending, and the entire process has felt dismissive and mishandled from start to finish. I would rather go without insurance than ever deal with this company again. If I could give 0 stars I would.

I have experienced one of their drivers hitting my property. The responsiveness and the reimbursement for the damages have been a huge, problematic hassle. I would never use this company nor recommend to anyone.

Total amateur claims service. Stay away from the customers and don’t ever buy this insurance. Wish I could give a negative star rating.