Clearsale
Clearsale, helps me feel the confidence I need to fulfill my orders without worrying about Fraudulent chargebacks!
By James
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets. Protect your ecommerce, now.
ClearSale (clear.sale) has 177 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
177 approved reviews, newest moderated first
Clearsale, helps me feel the confidence I need to fulfill my orders without worrying about Fraudulent chargebacks!
By James
Been with clear.sale for awhile and so far I haven't had any issues. Knock on wood I've never had to contact support for anything. The service and its software works without any issues or drama and the portal looks better than their competition. It's nice to know that when a large order comes in I'm ready to take it without a risk from fraud. I pay a bit extra for each transaction but for me the peace of mind is worth the extra cost and the best part is there is no monthly rent for their technology. Disclaimer: I haven't had a fraudulent transaction to test against clear.sale yet. Staff are responsive and flexible in problem solving. Their client-facing web portal could be more streamlined, unified, and accessible with plugins for quickbooks and other accounting software. A mobile app would be the next logical step, as well as SMS, slack, or teams notifications when orders clear as approved. I found it a hassle to login just to get my monthly billing PDF downloaded. I prefer PDF and CSV as an attachment via email is easier to work with. A simple one-time burnable download token via email without a login would be fine and easier than a full login to gain access to read-only information I'm only going to access once. Performance wise I found that their software's ability to update the store's order status was on the slow side, requiring you to check your email for order approvals rather than wait for an update to the order status. The experience was less than optimal in terms of workflow efficiency and during busy days I found it delayed my ability to ship out orders. I would prefer to have instant updates as soon as the order clears the fraud check. You always have the option to manually change the order status after checking your emails though. This company is based in the USA. I would like to see this company registered in Canada as a financial service with a head office in Vancouver and terms of service based on Canadian Laws. As a Canadian customer I'm not happy about being billed as a Canadian in US dollars. So far this is a more professional looking offering than the competition but the door remains open for other challengers, especially if they are Canadian-domiciled.
By Jas
As a ecommerce storeowner, I can sleep at night knowing that my store's financial transactions are protected from fraudulent activities. Thanks.
By Charnette
El plugin para wordpress presenta algunos detalles a corregir, pero en cuanto a la función de prevención de fraude me ha ido muy bien
By Fabio
Can't sort thier app out on Shopify
By Steven
Easy to work with and set up. We are very pleased with the service.
By Richard
Glad to have Clearsale. Highly recommend
By SW
Implementation process is a little awkward but at least they addresses the issues to get me up and running. Product is great and seamless.
By TRocket G.