Cleanster.comReviews of cleanster.com

I had a great experience with Cleanster today. Olga was scheduled to arrive at 9:30 am for a scheduled 4 hour house cleaning. Olga was right on time, very polite, and did a fabulous job. My house smelled clean. I will definitely be using Cleanster again and highly recommend them.

Nicole was the best did the most amazing cleans got every nook and cranny. Even my walls! I’m in love with how clean my place is thank you Nicole!!

If you’re thinking about using the Cleanster app, here’s a heads-up. The CEO, Gloria Oppong, runs things in a way that raises some red flags. They have cleaners showing up higher on the rating system and claiming they’ve done multiple cleanings. But when I spoke to one cleaner in person, they told me it was actually their first job. I’ve got screenshots and everything. That’s just the start, though. Cleaners don’t usually show up on time, are often late, cancel within two hours of the appointment, or just don’t respond at all. The quality is pretty low too, especially considering they charge around $35 an hour. They say the cleaners are thoroughly vetted, but that’s questionable—sometimes they send a replacement who doesn’t even match the profile picture. Oh, and if you ask for a refund, they’ll only give you credits, not an actual refund to your payment method, even if you request it. Overall, I’d steer clear of this company.

I am a cleaner in this company, for 3 weeks no one thinks to pay the salary, it's the same thing, they are scammers

Service was great and reliable. Before and after pictures have been taken to provide a full report. Cleaner was on time and did an amazing job. Cleanster workers are very communicative as well.

With a baby, no matter how much you think you clean your house, it never seems to be clean. The feeling of coming home to a clean house is absolutely amazing and refreshing. Mariam from Cleasters did a phenomenal job and I am very impressed. Thank you

Great service and I'm very satisfied with the cleaning. Cleaners are professional and very good.

Don’t use this App is a Scam the Rip people off by having you complete the Job but they never pay you This what I sent them I'm sending my complaint to the Better Business Bureau because you have said that you Missed but actually your company is a Fraud you have done this many times before and this must be stopped you can not have people do work and then not pay them . I have all the photos and the address of the property I worked at. I will also be reaching out to him to let him know that this company did not pay me for the work we did maybe he should know that you a bunch of of scammers.