Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
8 reviews
ClaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clay is a beautiful and private home for the people and relationships in your life, built automatically from your email, calendar, Linkedin, Twitter, Facebook, and iMessage. Search, set reminders, take notes, and more.Clay functions as a personal CRM that helps you build deeper personal and professional relationships.
Clay (clay.earth) has 8 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 8 reviews with 1 star · Clear filters
One word - Awful. Advice - Avoid. Data, especially when scraped from LinkedIn, is not reliable and, in the cases I checked out of date by months, creating a potential business and personal credibility issue. Customer Service, although it is a stretch to call it that, is appalling. Ignoring requests for a refund and failing to use the email thread - making it harder to keep continuity of your question. Now deleted the account completely and $50 out of pocket!
By Craig P.
I don't know these people, and it is a violation of privacy. Most of the information I have deleted, but it appears and has never registered with them.
By SS
Do not use this!! They will take your money under false pretenses. I wanted to test out Clay.earth. They require you to place a credit card to complete onboarding BUT they said they would give notice for a free trial. I never got a free trial or even finished onboarding. They started charging my card with ZERO warning and *never* even gave notice they were charging it months. This is extremely deceptive and fraudulent.
By Maria
Abuse. Copying my data from Linkedin, Flickr, other social profiles and made up facts about me. "They" (not sure its even a company) are based in New York which I'm sure has strong privacy laws against this. They also copy my profile picture without my consent.
By Thomas
They create profiles without authorization using AI and speak as if the information they are sharing are facts when they are interpretation of available data online. It's wrong and inaccurate and should not be legal.
By Marta
They want your creditcard info for the free tier... seems like a complete scam
By Jasper
this site is a scammy website. i never subscribed and it picked up my name and uses peoples' profiles without their knowledge. i checked today the website and it asks for credit card details right at the start. very very very suspicious...
By Antoine
Response from Clay· Dec 2, 2024
Hi Antoine — Emily from Clay here. Public Profiles are a feature Clay provides free of any charge that you can think of as a digital business card and share with others as you see fit. Each public profile only shows publicly available data that we collect through data partners, so there's no need to worry that Clay is sharing sensitive information. If you'd prefer we remove your public profile, send us a message at [email protected] and we'd be happy to do so!
I wouldn't use these absolute pirates. They have debited money from my account and now continue to ignore a fourth request for a refund.
By Lee
Response from Clay· Oct 22, 2024
Hi Lee — Zach from Clay here. For transparency: while we do ask for payment details when signing up, you can easily cancel anytime and move to our free plan through your Settings page. There are data costs associated with processing accounts and we have a documented refund policy. Feel free to email us at [email protected] for any further questions.
