ClaweeReviews of clawee.com

Awful customer service, I won and paid to ship yet they charged me 3 times and after over a month of their support saying they could not do anything I charged back through paypal. They then lied to paypal saying they gave me coins that I accepted yet they did not and I did not accept that, please do not use this app

I have a lot of prizes but every time I go to get them shipped to me I get an error message. I have tried numerous times to contact them but I never get a response

I had quite a bite of winnings. Keyed in my PayPal account. Then all of a sudden when I clicked on app money disappeared. And get notifications to collect. Click on app then all of a sudden downloads then disappears and goes back to my cell home page. Cannot open anymore and money is gone. DOES NOT GIVE MONEY. The app developers should be held for FAKE PROMISES & ADVERTISEMENT. 🤮🤮

Literal Fraud. Sure it plays the games like any other claw machine mobile game, but as soon as you redeem prizes you get the complete run around. Prizes can take up to 3 months to ship. When arriving products were visibly fake and resealed to look like new. Support said it has been 3 months since i won and shipped product so they can no longer do anything because its out of their control. Literally blamed me for them sending me fake prizes.

Been playing for past few years but last year or so, it was changing for their benefit to increase profits. Coins to play the game were doubled or even trebled. Return value is getting poor. Lowest tier is Level 1, highest tier is Level 6, the higher you go, the more it costs in coins to play. Some games are about 3000 to 4000 coins to play, no good if I've got under 1000. It's a case of getting more coins off you & giving you very little in return which it's called a 'business'. Had some prizes through the post, very happy with them like my Clawee A5 notebook, don't care how long it takes, most important thing is that it turns up! I've notice that many games now have faster speeds so you won't know how fast the claw would go until you played it, then you overshoot, game wasted & then having to shell out more coins to re play it again. They have made the lowest tiers very difficult to win now, 1 or 2 years ago & I would've won easily, now I can't cos they've altered the settings of the claws so I avoid them but can't afford to play 3000 plus coins when I haven't got even half! Not as simple as aiming the claw bang in middle of the blue furry ball, you now have to aim it offside so only 2 of the 3 arms trap the ball in between leaving the third arm free - not touching the blue furry thing. Sometimes, the claw doesn't even pick it up a little!!! What the hell?! Same position as last time when I won but this time it didn't even grab it a tiny little bit, claw just touched the sides & returned back to starting point! Majority of times, the claw changes angle as it moves round from last time it was played, so beware. Think of a triangle, move that triangle round to the right a little & then keep moving it round until many games later, it is back to where it was originally. Will still play but not hopeful of getting high return coins in any games.

I've been playing Clawee under 3 years & it's getting more & more difficult to win even the lowest tier prizes. If you want the prizes you've won with the coins you've played with, you need to pay the VIP of £3.99 (UK) & then it's free postage forever, but can take upto 10 wks from China. If you want the prizes you've won using the keys, then postage is very expensive. I've won 73 items with keys played over many months - if I wanted all 73 prizes, it would cost me $608 to post them all, some are cheaper on AliExpress. I won a 17cm Chinese plush rabbit with 4 keys - to post would cost me $16.86. I bought exactly same one off A.E all in for only £5.50 (about $6), same goes for Squishmallows & others, cheaper to buy off A.E if they have it. Customer support DO answer your queries. I've lost coins due to screen freezing, green pixels, sudden message of 'machine will be ready shortly' then they end the game on me, or if one of their staff move the item while I'm playing, or shortage of coins from minimum exchange shown to what you got (ie; 345 min & I got 315 coins), they DO give you the coins back BUT..... if you've made a mistake with buying a coin pack, they WON'T refund you even if you don't use them. I played the Golden Round for £4.99 & only got 1400 coins which is very poor - online store would've given me over 3400 & on the app shop about 3000, so it's a massive difference but I never got my refund back, had no choice but to play with the poor return of 1400 after few days. I like this game but the return coin value is getting poor, the games are getting very hard to win, cost to play are becoming higher & higher leaving hardly any lower value ones to play for. (sorry it's long)

Love wish the prizes shipped cheaper and the cost of the machine wasnt so expensive with coins

Great fun, but postage is the killer! You pay to play the game, then pay extortionate prices to post, which could have bought the item 2/3 over!!!! So so expect and don’t realise quite how much until you see what’s taken from your account!! 😅