Brenna was extremely helpful!!
Brenna was extremely helpful!! Great service and follow up!!
By James O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zepp Clarity - A Division of Zepp HealthFounded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products include hearing aids, smart wristbands, watches, and headphones, all helping users achieve daily health and fitness goals.
Zepp Clarity (clarity.zepp.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 113 reviews with 5 stars · Clear filters
Brenna was extremely helpful!! Great service and follow up!!
By James O.
I like them much better than my eargos
By Buzz C.
Customer service is friendly and quick to respond
By Mike T.
I purchased the zepp clarity to replace my eargo 8's which I returned when I was informed they were going out of business in the US. The aids are just as good as the eargo's for a lot less money,$599 instead of $2199.
By Thomas C.
Had an issues with one of my hearing aids. Call support. Left a message. They called me back and took care of me. Great customer care!
By Brian D.
Brenna was quick to send me another set of hearing aids (though I only needed the right one.) Great customer service.
By Steve
Excellent customer service and follow up. I had a little problem after a couple of weeks, I called their service department and they were very understanding of my problem and got me a replacement pair of hearing aids within a couple of days.
By customer
Janna Unruh was very helpful in my purchasing my new Zeppelin Clarity One hearing aids. They were delivered quickly, the set up was easy and they work perfectly.
By Lynn F.