Zepp ClarityReviews of clarity.zepp.com

I've used the eargo ones and these blow them away so glad I took a chance on your company

Responded quickly to my failed product problem. I was a concerned at first when i was presented with the question - Did you purchase from Amazon? Seemed initially to present an issue, but in the end it did not. I received my replacements in about a week. Very happy. Thank you!

Pixies are doing good. Better than the Lexie B1’s that I was using. Customer service is great. No problems so far!

I was amazed by the power, versatility and ability to customize 8 different programs. Truly a game changer. My loss is severe to profound and although these would not enhance what I am not able to hear, they had enough power to enhance the high frequency sounds that I could hear. That took me from about a 70% loss down to 20% loss. It is a huge difference! The Pixie itself seems solid and well made. I cannot feel them in my ears and they are completely invisible. My one complaint is that they only make 2 sizes of the ear domes. My ear canals are slightly larger the medium dome and it takes some finagling to limit the occasional squealing. I was not able to use their “open” dome as it was too small. The “closed” dome offered a better fit at the sacrifice of my own voice sounding more natural. They really need to make a sized “Large” dome. It would open up a larger customer base to what otherwise is a superior product. I find it baffling that they don’t have it. (Literally every other OTC hearing aide comes with multiple (S, M & L) domes. If you are able to make it work with the small or medium sized domes then go for it. you won’t be disappointed.

I had a very positive buying experience with Zepp Clarity, but more importantly, the customer service that you receive is second to none. Very helpful in answering any questions you might have as well as following up to make sure you are satisfied.

Everyone is very friendly and knowledgeable.

customer service acted quick to a malfunctioning device.

The ITC hearing aids are excellent. The company is very professional, and as a follow-up, an audiologist contacted me about a week later to address any concerns and to help with any adjustments. Having an app to fine tune the volume (either each ear separately of together) and the bass/midrange/treble frequency range in different hearing environments is a big plus! And everyone I spoke with was wonderful.