Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
691 reviews
CLAESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
691 approved reviews, newest moderated first
Quality shoes with clean design
By Thomas De S.
Response from CLAE· Sep 20, 2024
Hi Thomas, Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the quality and clean design of our shoes. Your support means a lot to us! Best regards, The CLAE Team
Good quality, nice design, my husband liked it!
By Zoriana S.
Response from CLAE· Sep 20, 2024
Hi Zoriana, Thank you so much for your kind words! We’re delighted to hear that your husband liked the shoes and that you appreciate the quality and design. Your support means a lot to us! Best regards, The CLAE Team
Bought a Clae Bradley shoe some time ago that i started to use regularly (2-3 times a week) 6 months ago. I really took good care of it but even after few time wearing strong creases started appearing on the sides of the shoe and then the white dye/leather started coming off from those creases too , so now it has dark cracked creases or how to describe it. Cherry on the top is the linings above my pinky toe that held together 2 leather parts on both shoes is gone. I really liked the shoes but after 6 month of use while taking good care of it its just bad quality.
By lolo W.
Response from CLAE· Sep 20, 2024
Hi Lolo, Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you’ve encountered with your Clae Bradley shoes. That’s not the quality we strive for, and we appreciate your feedback. Have you had a chance to reach out to our customer service team? They would be happy to assist you and help find a resolution. Your satisfaction is important to us, and we want to ensure you have a positive experience with our brand. Thank you for your understanding, and we hope to hear from you soon. Best regards, The CLAE Team
Beautiful trainers and sublimely comfortable. Really love this brand. They are quite expensive but they often have sales/offers on meaning you can get a hefty discount. I love that Clae is a bit different to what other people are wearing and this gives them a bit of a unique feel.
By Mikey H.
Response from CLAE· Sep 20, 2024
Hi Mikey, Thank you for your fantastic feedback! We’re thrilled to hear that you find our trainers beautiful and comfortable. Your support means a lot to us, and we’re excited to continue providing you with standout footwear! The CLAE Team
I unfortunately had a terrible experience shopping with CLAE. Company has one of the worst return policies I have ever seen. Had to pay extra for shipping for the first pair of shoes, when exchanging them, I had to pay for shipping again. In the end none of the shoes fit or where comfortable by any means, and I was out 40€ for shipping. What a disaster. Besides the shoes feel cheaply made, the leather is very stiff and not comfortable at all to wear. Save your money and buy elsewhere.
By Marco S.
Response from CLAE· Aug 26, 2024
Dear Marco, Thank you for sharing your feedback with us. We're genuinely sorry to hear about your recent experience with our return process and the quality of our shoes. This is certainly not the experience we aim to provide to our customers. Unfortunately, we couldn't locate your order or email history in our system. Could you please reach out to us directly at [email protected] with your order details? We want to look into this further and see how we can make things right for you. We value your business and hope to resolve this situation promptly. Best regards, CLAE Team
I bought two pairs of DEANE: 1x DEANE - 45 / White Tea Lightgum 1x DEANE - 45 / White Leather Navy And White Tea Lightgum are aproximetly 0,5cm bigger than White Leather Navy!!! This is strange - as this is same manufacturer and same model - I could understand (?) if there would be difference between DEANE and BRADLEY for example. Quality is very good - leather is premium.
By mike
Response from CLAE· Sep 20, 2024
Hi Mike, Thank you for your feedback, and I’m sorry to hear about the sizing discrepancy between your two pairs of DEANE shoes. That’s certainly unexpected, especially since they’re the same model. Have you had a chance to reach out to our customer service via email? They would be happy to assist you in resolving this issue. We appreciate your understanding and are glad to hear you’re pleased with the quality! Best regards, The CLAE Team
great shoes, wonderful customer service!
By jean B.
Response from CLAE· Sep 20, 2024
Hello Jean, Thank you so much for your kind words! Your support means a lot to us! Looking forward to serving you again! The CLAE Team
By mistake ordered the wrong size and customer service was really nice to work with. My sneakers are super comfy and I’m excited to order from Clae again in the future!
By Bassie A.
Response from CLAE· Sep 20, 2024
Hi Bassie, Thank you for your feedback! We’re glad to hear that our customer service team was able to assist you and that you’re enjoying your comfy sneakers. If you need any help in the future, don’t hesitate to reach out. The CLAE Team
