Delivery went missing
Delivery went missing - customer services refused to get in contact with courier to understand where delivery was. Shocking.
By Stuart B.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
691 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
691 approved reviews, newest moderated first
Delivery went missing - customer services refused to get in contact with courier to understand where delivery was. Shocking.
By Stuart B.
This is a very new brand for me, but right in my wheelhouse, I really like the shoes. I haven't worn them yet, but I would like to promote these folks. They seem like they have it together.
By Doug G.
The package was never delivered and no updates are being provided as to status of delivery. Can’t review a product you will likely never receive.
By Omar
Response from CLAE· Aug 19, 2026
Thank you for taking the time to share your feedback, Omar. We’re sorry to hear that your package hasn’t been delivered and that you haven’t received any updates regarding its status. Please reach out to our Customer Care team at [email protected] so we can look into this and help resolve the issue. We look forward to hearing from you. CLAE Team
Clae moses are great for Manhattan wear.
By Shivram
Response from CLAE· Aug 19, 2026
Thank you for your kind feedback! We’re so glad to hear that the Moses are a great fit for your days in Manhattan. CLAE Team
Super quality sneakers- it's my third pair already!
By Lars H.
Response from CLAE· Aug 19, 2026
Thank you for your continued support Lars! CLAE Team
All good, product's quality and delivery service
By pidro B.
Response from CLAE· Aug 19, 2026
We’re delighted to hear you’re happy with both the quality of the product and our delivery service. We truly appreciate your support Pidro! CLAE Team
I never received the package
By Arsim M.
Response from CLAE· Aug 19, 2026
Thank you for your feedback, Arsim. We’re sorry to hear that you haven’t received your Bradley. Please reach out to our Customer Care team at [email protected] so we can look into the delivery status and help resolve the issue. We look forward to hearing from you. CLAE Team
Top Qualité, finitions, confort Rapidité d’expédition 👍
By Virginie D.
Response from CLAE· Aug 19, 2026
Merci Virginie pour votre retour ! Nous sommes ravis que vous appréciez la qualité et le confort des Haywood AKH. CLAE Team