Very Positive experience!
Very Positive experience!
By Happy Civic C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CIVIC delivers simple, honest, reliable lending for real estate investors. If you’re an experienced investor or a first-time borrower, with CIVIC you can go further.
CIVIC Financial Services (civicfs.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
622 approved reviews, newest moderated first
Very Positive experience!
By Happy Civic C.
Delightfully easy process!
By John
Civic FS were very fast and efficient, highly recommend!
By Alexei
Tedd is the best, no matter what day of the week or hour he wss always answering and replying to me, he was just great, thanks to all the team as well.
By Robert G.
jackie gonzalez was incredible. patrick morgan put us in touch with her immediately the day we reached out and we closed just weeks after. jackie was on the ball, kept us updated, was super knowledgeable and worked with us the whole way to make sure the deal was done and done the right way. she was a dream to work with. super positive. i was under a lot of stress on my side of the transaction due to a closing date we had to meet (we had a different lender fall out) and she was cool, calm and collected. cant say enough good things about her.
By Matthew
Terms were great but closing speed was not as advertised and we were still providing documents up until the last minute. We had to push back closing twice and nearly lost our deal. We had our account manager switched on us in the middle of the deal which was the cause of a lot of the issues.
By David
Response from CIVIC Financial Services· Apr 26, 2018
Dear David, We are happy to hear that everything worked out and that you were pleased with our terms! It is our understanding that there were some complications with property insurance and the closing coordination, which led to some delays. We did have a personnel change mid-way through your loan, which is extremely atypical in our process, but could have been a contributing factor to the delays. We strive to deliver the highest levels of customer service, so one of our Executive Team members will be reaching out to you to further discuss this matter. We would like to understand how we could have improved your experience. Thank you for your feedback! Best,
Civic is an extremely reliable company,and Scott gave us a superb service.
By Dennis
Michael was amazing, he was there for me every step of the way. He was always available to answer the phone including nights and weekends. Civic does things the right way. Seriously the best.
By Trevor