Very helpful with directing me to a…
Very helpful with directing me to a path to financing my new car
By Yvonne A. B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
411 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets.We find you the car you want.We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance.We enable you to skip the inconvenience and aggravation associated with car dealerships.Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area.Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.
City Lending (citylending.com) has 411 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
411 approved reviews, newest moderated first
Very helpful with directing me to a path to financing my new car
By Yvonne A. B.
I went there with the expectation of being declined because I was upside on my car. The staff went above and beyond and got me out of a eleven year old car and into a brand new 2018 Chevy Cruze. I will highly recommend going to them when looking at buying a new car!
By Cory N.
They helped point me in the direction of an amazing dealership, who took their time with me and made every experience amazing.
By Jennifer O.
Very helpful with assisting me into a new car I didn’t think I would be able to get. Even followed up with a phone call making sure everything was okay. -Kerwin Nero
By Kerwin Nero J.
I feel you all are awesome, I appreciate everything you all have done for me. If anytime someone come to me for advice. I would happily refer them to you
By Winifred L.
They made sure everything was moving smoothly and checked in with me often.
By Patricia L.
This company is great. They get you started and point you in the direction in order to get you in a new or used car.. They might not finance you like they didn't with ours but they are friendly and very helpful in the things that you need. Will recommend to anyone to go through them to help.. Thank you for the help that you gave us. McDonald was great they work really hard to get what you want.. Friendly and outgoing sales department.
By John T.
Ronny Flores is OUTSTANDING! Professional all the way, considered my wants/needs Always! I have No doubts about returning to this dealer for a 2nd time or even steering my friends to them. I can honestly state my deal was far better than a friend who bought elsewhere!!! Ronny & All the personnel @ IPAC ARE AWESOME! MYy experience was a 20 on a scale of 1 - 5 !!!!!!!!!! Can't wait to business again! God Bless everyone there!
By Jim G.