Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
411 reviews
City LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets.We find you the car you want.We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance.We enable you to skip the inconvenience and aggravation associated with car dealerships.Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area.Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.
City Lending (citylending.com) has 411 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
411 approved reviews, newest moderated first
My name is Teresa Lopez city lending referred me to Nissan in Clovis it was great all the people there were very helpful especially Sergio we left with a 2018 Nissan Kicks very happy thank you for your help.
By Teresa L.
Did a great job
By Holly
My first experience with this company. It was a good experience. Thank you very much.
By Phyllis G.
I recommend this company to everyone I think my deal went so well because they was handled it on my behalf be for I got to the dealership Great service
By Terri
I was addressed by city lending to help me get out of the situation of lowering my interest rate or help me get a newer car with getting out of the high interest rates I was paying I was able to get a brand new car almost half the interest rate that I was paying I'm completely overwhelmed with gratitude cause earlier this year I tried to go back to same car lot I purchased that car from after paying faithfully for 2 years and not ever being late they weren't able to help me after they had told me they would so if u have your doubts don't hold back anymore you could be as happy as me it only took few hours to which worked out even better
By Candida
I was told that I would have a hassle free experience and which I did.. I am please at the customer service!.. Best experience with a lending company ever! So excited! You guys made Karnisha Medlock a happy customer! Thank you Marcela!
By Kibabi 2.
Great company thanks for the referral to Robert Loehr Chrysler I love my new Jeep
By Rita
Driving a new Jeep now. I wanted to refi my car at first. But, I was told a new car would be a better option. I was directed to a local dealer and now own a 2019 Cherokee. The phone rep was genuine, helpful, and kind. Thanks
By Robb R.
