Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
411 reviews
City LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets.We find you the car you want.We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance.We enable you to skip the inconvenience and aggravation associated with car dealerships.Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area.Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.
City Lending (citylending.com) has 411 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
411 approved reviews, newest moderated first
To be quite honest, we were not even considering paying a newer vehicle until we received the mailer from City Lending. As a result, we now have a 2016 Nissan Frontier pick up. My wife absolutely loves it. Of course, my only complaint is, apparently I didn’t qualify for the lower interest rate. Other than that, the company stuck with us until we actually drove away in our newer vehicle.
By David W J.
Thank you for being my YES out off all my No's.
By TeSia J.
At first I was hesitate about using a lending company that solicits through the mail and I really was looking to buy another car. However after looking at the dealer’s inventory I decided to go in to see what they could do for me. While first time in I left without purchasing a vehicle. City Lending suggest I give the dealer another try. Knowing however what I would and wouldn’t settle for I walked out with a vehicle I totally approved of, top dollar for my trade in, no money down, first payment not for 45 days! Now I am a satisfied customer.
By Darnesha C.
So easy and fast! Everyone was very responsive and respectful.
By Steph
Very nice and pleasure
By jacqueline G.
By far the best experience I ever had at a car dealership. Everyone was courteous and willing to help make my car buying experience a good and fast transition. Went well and left with a new car. No pressure just good service and friendliness.
By Mark S.
I would recommend this company to anyone. They were very professional. I’m overwhelmed with joy. I love my new car!
By Momarrey M.
They were very helpful and pointedme in the right direction and got me what I needed
By Roxana V.
