Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
30 reviews
City HiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
City Hive is the leading e-Commerce, Mobile commerce and Data Platform in the Wine, Beer and Spirits business. Retailers, Wholesalers, Distributors and Suppliers are using the City Hive platform on a daily basis to increase sales, improve operations and have an effective and measurable reach out to their clients and partners.Our platform augments any website with a fully functional, universal point of sale and delivers targeted offers that can be sold directly to end users without redirection to a 3rd party site. The City Hive platform utilizes its patented technology along with location sensitivity, proprietary machine learning algorithms and data analytics in order to leverage the power of the company’s rapidly expanding retail partner network and enable the sale of wine and spirits online and in store. Our turnkey solution enables clients to utilize existing infrastructure to monetize content and sell more products at an increased efficiency.
City Hive (cityhive.net) has 30 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
30 approved reviews, newest moderated first
City Hive is just another unreliable service. They take anyone, even crooks and thieves, no morals. No oversight, don't care, no service, etc
By Steve J.
Response from City Hive· Dec 20, 2025
please reach out to [email protected] and we'd be happy to assist with any issue.
Monika at Cityhive has always been very helpful. She knows the ins and outs of the company and goes above and beyond to make your website a success.
By Angadeep L.
Response from City Hive· Mar 5, 2026
Thank you for sharing we really appreciate it !
A great company, with the best service . I highly recommend for every business in the wine and liquor distribution industry
By AC A.
We have been experiencing ongoing issues with getting access to your API information. Unfortunately, your support team does not seem to have a clear understanding of what an API is or how it functions, which has made it very difficult for us to resolve the matter. We would appreciate being connected with someone more knowledgeable who can assist us properly. Trying to get API info from your team is like asking a fish to explain WiFi. Anyone there actually know what an API is?
By Samosa S.
City Hive is complete garbage, as you can see from other reviews. If you are a merchant thinking about using City Hive, YOU WILL LOSE CUSTOMERS. I am a consumer and the platform has not worked for me for years. The two times I was ever able to get a response I was told they were working on it. I seriously wonder if it's even a legitimate company.
By Bretton B.
Extremely slow to innovate, terrible customer service, APIs will disconnect from your POS and it will takes months to get ahold of them for any one to fix it. Hell even turning off the service took 30 days, 4 phone calls, 6 emails.
By Jason F.
City Hive is a phenomenal platform empowering brands, wholesalers, and retailers to take control of their destiny and go on the attack in this brave new world of technology and AI. I've seen firsthand the tremendous impact the platform has made on the lives of so many people - from small business owners to large, multi-generational family enterprises. Their technology is the most advanced in the industry by a country mile, the team pour their heart into everything they do and their founders are Legends - the exact kind of guys you want on your team. The User Interface / experience has historically not been their strong point but I know this has been recognized and gradually the team is working to make their platform highly aesthetic and super intuitive to use. It's easier to train a work horse to also be a show pony than vice-versa. Overall I truly believe all inventory based businesses would be wise to partner with City Hive given the strength of the technology, integrity of the team and boundless ambition of the Leadership. Schedule a demo and take a look under the hood - I'm adamant you'll be impressed.
By Sammy
Apparently City hive is the delivery service for Twin Liquors. My delivery was late which I can deal with, but my delivery person only spoke Spanish which I don't, he texted and called a few times, I told him, in Spanish, that I don't understand or speak Spanish so I didn't know what he was saying. I ended up not getting my delivery and the Manager of Twin Liquors offered no recourse. Not at all happy with Twin or City Hive.
By Tanya
Response from City Hive· Oct 28, 2024
Hi Tanya, I am sorry to hear about your experience. City Hive is not a delivery service, we are a software company. As such we do not employ or have any way to influence how a delivery is performed or who the delivery guy is. We are not employing any delivery people. We'd love to try to help to put you in touch with Twin Liquors but we would appreciate if you removed or corrected this review. Thank you. Let us know if we can be of any help.
