The operators/staff from Manila …
The operators/staff from Manila customer service are well trained. I can tell from the way my concerns were handled
By Dante Mark U.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
198 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
City-discovery.com proposes sightseeing tours, attractions, things to do and excursions worldwide. Book on line Paris tours, Rome tours, and many other destinations, activities, things to do and attractions.
City Discovery (city-discovery.com) has 198 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 23 reviews with 4 stars · Clear filters
The operators/staff from Manila customer service are well trained. I can tell from the way my concerns were handled
By Dante Mark U.
Easy to book with so many great deals to offer.
By Kanisa A.
This is a really top class facility for visiting The Alhambra without hassle and at your own speed, so you enjoy the parts of these great historic sites that appealed to us best. The slight downside for us (neither of us are technically skilled) is that we both lost the information pages on the i-phones we were given. Such a specially good way of visiting a heavily visited site like the Alhambra!
By Julie M.
It was almost perfect except that I still had to line up since the printed copy still had to be exchanged for a ticket.
By Lydia Q.
Nice tour with lots of interesting places covered in just 1 day. Only negative point, the guide could have been friendlier. And we had problems getting our e-vouchers accepted, even though the website repeatedly states that there's no need for printing out the vouchers!
By Enrica G.
The service lived up to my expectations as usual
By Alberto R.
Couldn’t always hear or keep up. Lots of information and energy. Enjoyed the tours.
By Pam M.
A wonderful experience! Communication was good. Pick up and drop off were on time Vehicles were modern and comfortable Guides were engaging and informative Hotels exceeded expectations Many amazing sights and sounds Good value for money
By John P.