I appreciate the staff for answering my questions
I appreciate the communication with the company
By Robin S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2016, Citruslabs is a contract research organization that conducts virtual, IRB-approved clinical trials and consumer perception studies. We've worked with hundreds of wellness, supplement, skincare, and pet health brands (as well as tens of thousands of volunteers) across the US and beyond.If you've participated in one of our studies, you contributed to real research that meets FDA and FTC standards, helping bring better, evidence-backed products to market.Participating in a Citruslabs study involves simple at-home tasks like taking a daily product, answering surveys, occasionally collecting biomarker samples, all with clear instructions, dedicated support, and compensation for your time. No overnight stays or experimental treatments. Your safety and privacy are always protected.Based in the US and operating entirely online, we're on a mission to make clinical research more accessible for the brands who need it — and the volunteers who power it.
Citruslabs (citruslabs.com) has 12 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
12 approved reviews, newest moderated first
I appreciate the communication with the company
By Robin S.
Clear instructions, fast payout
By brian
The experience is fun and easy as well as relevant to your life somehow.
By Daniel K.
Response from Citruslabs· Sep 16, 2026
Glad to hear it, hope to see you in another study!
Working with Citruslab has been a great experience. Communications are timely, clear, and easy to understand. They are easy to work with and helpful with questions I've had.
By mejpye
Response from Citruslabs· Sep 16, 2026
So glad you enjoyed participating!
This company is great. I love testing for them. Such a smooth process!
By Jeanette
Response from Citruslabs· Sep 8, 2026
Love that! Thank you for being part of our participant community.
I’ve participated in a few product studies through Citruslabs, and they all went well. They informed me throughout the process, each step that was needed, and always replied if there were any questions. They paid quickly, after the studies were completed. Great company!
By Sandra
Response from Citruslabs· Aug 25, 2026
We're so glad to have you as part of our participant community!
Incredibly easy to complete the study, and you get to keep the watch and they send you a $100 visa gift card. I can’t wait to start the next one!
By Amanda G.
Response from Citruslabs· Aug 20, 2026
Thanks for sharing your experience with us!
My experience with Citrus Labs is phenomenal. They sent me a toothpaste to try, I surveyed my experience, and then they paid me after a month. I highly recommend working with them and I hope to get more products to review soon!
By Customer
Response from Citruslabs· Aug 20, 2026
So glad you enjoyed participating in a study with us! Hope to see you in another one soon.