Anthony is amazing!
I had the pleasure of working with Anthony to find the perfect diamond for my engagement ring. He was communicative, kind and found my dream diamond! Very competitive pricing, 10/10 would highly recommend
By Ann
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CITRAI is an online jewelry brand dedicated to making diamond buying simple, transparent, and stress-free. We provide direct access to one of the world’s largest selections of natural and lab-grown diamonds, all independently graded by leading gemological laboratories. Every diamond we offer is ethically sourced, laser-inscribed, and comes with a grading report so you can shop with complete confidence.Our focus is on combining timeless beauty with exceptional value. By working directly with trusted suppliers and eliminating unnecessary middlemen, we make it possible to own high-quality diamonds and engagement rings at fair, competitive prices. Customers can explore loose diamonds, design a custom ring, or choose from our curated selection of fine jewelry.At CITRAI, we believe the diamond buying experience should be guided and supported. That’s why our team is here to answer questions, provide diamond education, and help you find the perfect stone or setting. Whether it’s a classic engagement ring or a modern custom design, we’re committed to helping you celebrate life’s most important moments.With fully insured shipping, easy returns, and discreet packaging, we ensure every order arrives safely and securely. Our mission is to combine clarity, trust, and confidence with every purchase — giving you the peace of mind you deserve when making such a meaningful investment.
Citrai (citrai.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 16 reviews with 5 stars · Clear filters
I had the pleasure of working with Anthony to find the perfect diamond for my engagement ring. He was communicative, kind and found my dream diamond! Very competitive pricing, 10/10 would highly recommend
By Ann
The ring is beautiful. They didn't have a ton of band options but the one I picked looks great and the lab-grown diamond is stunning.
By Nickolas C.
Worked perfectly. Even though I’m from Denmark and had to pay extra taxes it still competitive pricing and the ring looks perfect
By Allan R.
Exactly what I ordered. Right on time. Excellent service. I would definitely buy again from Citrai!
By Maria U.
I bought a second time one of their great products for realizing some fancy own design. Their website is easy to use and I got great support when needed. Thea did their very best and I enjoy the product.
By Carl
Found the perfect orange diamond (my husband’s favorite color) and the price was impossible to pass up! Took about 10 days from placing my order to receiving the stone. Everything went smoothly and Citrai kept me up to date on the progress of my order. Super happy with the purchase and will definitely be a repeat customer!
By Carrie S.
Amazing quality and prices, definitely getting a few other pieces for my wife.
By Samuel B.
Diamond was gorgeous at a very reasonable price for the size, cut, color and clarity I chose! Citrai kept in communication with the whole delivery process! They have a very personal approach with the handwritten Thank You note in my order! I can’t wait to see my finished ring with the band I have chosen for it to be mounted on!
By Gaybeth B R.