Amazing support and very knowledgeable.
Amazing support and very knowledgeable.
By NATASHA R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
530 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Citizens Debt Relief is listed under Credit & Debt Services in New York, New York.
Citizens Debt Relief (citizensdebtrelief.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
530 approved reviews, newest moderated first
Amazing support and very knowledgeable.
By NATASHA R.
So far, they have done everything they said they would do
By JF
I appreciated how the company stayed in touch with me. If I ever had questions by text, I was able to get answers as well as emails with my concerns. Addressed, they work with me on the amount that I can pay monthly be in that I was on a fixed income overall. The process was painless, sometimes we're very hard. But the outcome and the end process was the main result. And I'm so happy with the way they helped me get away from this debt. I recommend.
By Unjoli H.
Unsure now the experience has been a little rocky but only 4 stars
By James
The whole process from the first phone call was very professional. Mr. Kay had all my information and calculations ready to discuss. The papers signed and the documents were completed. Very efficient job. Thank You, Katie
By KATHRYN K.
Connor Cousins with Citizens Bank made this a fast and stress free experience!
By Zak
There doing good
By Patricia W.
TRUSTPILOT are you reading these reviews? Citizens Debt Relief is scamming people! You should be checking into this and not just endorsing them. It is disappointing that what should be a trusted source is essentially stealing peoples money. Review your Reliant (RAM) Accounts for your current escrow funds. See if it matches the payments negotiated and accepted by you, if any and verify that your creditors have received the funds. Demand someone at Citizens Debt Relief give you the Login and Password. It is your account and your funds are held until withdrawn by Citizens Debt Relief or check is cut to your Creditors less the maintenance fees by Reliant of $10.95 per monthly fee and $20.00 for their Annual Fee. VERIFY YOUR ACCOUNTS!!!
By Nancy P.
Response from Citizens Debt Relief· May 23, 2025
We regret that the client is upset with their service evidenced by repeated complaints and one star reviews on multiple platforms. This client has been fully refunded less services rendered. We have fulfilled our obligation as per the enrollment agreement.