On May 18 I wrote a letter asking for a…
On May 18 I wrote a letter asking for a check for a CD with a maturity date of June 2, 2021. CIT had all types of conditions that I had to meet before I would receive the proceeds of the CD. On May 25th I received a letter from CIT that stated I must call CIT within 10 business days .and if I did not call they will cancel my request for a check at maturity. I did call and the representative tried to convince me to renew the CD at 0.30% . After much dialog he agreed and said that I would receive the check within 7 or so days. It is now about 18 days still no check
By Benedict P.
Response from CIT· Jun 21, 2021
Hi Benedict, we're sorry to hear about your experience. We always try our best to create a seamless and pleasant banking experience. We'll share your feedback with our team. If you provide your phone number through a private message on the CIT Group Facebook or Twitter page, we can have a representative contact you to look into your issue. Thank you.




