CITReviews of cit.com

Great company

Good Experience

Graet place and good experience

Transferring small amounts also without any charges.

I've had very little voice contact. What I have had was not problematical. I took a CD with them when they had one of the highest rates.

Trustworthy and reliable

Questions were encouraged and Laura made sure that we understood the answer. I loved we were encouraged to try things for ourselves, not just watch her show us things.

My wife and I owe a great deal to Ms. Silvia Murillo, a banking specialist of CIT Bank at the Pasadena location in California. We first contacted CIT Bank customer service by phone on 4/27/23 asking for help in retrieving our large sum of money that was transferred from CIT Bank to the CITI Bank in February. After 2 months of fighting with people at the CITI bank, we were so frustrated and exhausted because they were doing all tricks to hold on to our money. We were so desperate, and at first a representative at CIT Bank did not know how to provide the support, until Ms. Murillo voluntarily jumped in to help. She spent a great deal of her own time dealing and pressuring the CITI bank until they finally agreed to return our money. We sincerely cannot thank her enough for her professionalism and compassion! CIT Bank is fortunate in having her as personnel in the organization. She is one of a kind! Many and many thanks, Ms. Silva Murillo!!