Product did not work was a waste of…
Product did not work was a waste of time and money
By J F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For more than 30 years, Cirilla's has been a trusted destination for adult sex toys, vibrators, lingerie, intimate wellness products, men's sex toys, couples' toys, lubricants, BDSM gear, romance essentials, and bachelorette party supplies. Since opening our doors in 1992, we've helped millions of customers discover products that inspire confidence, intimacy, and fun in a welcoming, judgment-free shopping environment.Whether you're shopping for your first vibrator, upgrading your favorite couples' toy, searching for premium lingerie, or planning the perfect bachelorette party, Cirilla's offers an extensive selection of top brands and innovative products for every experience level. Our knowledgeable team is committed to providing discreet, friendly service and helping you find products that fit your needs and comfort level.Browse thousands of products online, including vibrators, dildos, male masturbators, anal toys, bondage accessories, lubricants, massage oils, lingerie, hosiery, costumes, romantic gifts, and party favors. With convenient online shopping, 100% discreet shipping, and free shipping on orders of $59 or more, it's never been easier to shop with confidence from the privacy of your home.Prefer to shop in person? Visit one of our retail locations to explore our carefully curated selection of adult products and intimate apparel in a clean, comfortable, and welcoming environment.At Cirilla's, we believe intimacy should be celebrated. That's why we're dedicated to offering quality products, exceptional customer service, competitive prices, and a shopping experience built on privacy, respect, and education. Discover why Cirilla's has been helping customers spice up their love lives since 1992.
Cirilla's (cirillas.com) has 265 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 10 reviews with 2 stars · Clear filters
Product did not work was a waste of time and money
By J F.
The "Bigger and Better XL Hot Rod Enhancer" is very small
By Mick
Way to small.
By Horne
The sizing imo. Repurchased previously purchased items were completely different and unflagging compared to my previous purchases, I’m extremely disappointed
By Em D.
Smaller than I thought
By BRIANNA C.
One of the items I purchased does not work and no way to return it. Very dissatisfied
By customer
Response from Cirilla's· Jul 3, 2021
I am sorry to hear your purchase did not function. Our customer service team will reach out to send you a replacement.
It isn't very stimulating. I like that it fits on my finger, but the part that stimulates is a little too big and takes away from focusing and zoning in on that certain 'spot'.
By summer M.
Response from Cirilla's· Mar 4, 2021
I am sorry to hear you were not satisfied with your purchase. Please reach out to customer service to find a product that may be a better fit for you.
I paid for fast shipping and didn't receive my order when I was supposed to.
By Will
Response from Cirilla's· May 1, 2020
Hi Will, I'm sorry the shipping time didn't meet your expectations. Your order was placed on Sunday, shipped the next day and delivered on Friday. The shipment was delayed for 2 days by UPS due to "an emergency situation" which is beyond our control.