Circle MedicalReviews of circlemedical.com

Response from Circle Medical· Jan 3, 2024

Thank you for sharing your feedback with us and voicing your concerns. I encourage you to reach out to me through the app as we are not able to discuss health-related issues over public channels. Please make sure to mention my name, Wanji, so the message can be flagged to me directly and I can look into this further.

Response from Circle Medical· Jan 3, 2024

Hi and thank you for providing us with this feedback. I am sorry to hear this has occurred. We are happy to look into any issues and problems our patients have via our secure HIPAA-compliant app - we are just unable to discuss any patient-related details on public channels.

Response from Circle Medical· Dec 4, 2023

Hello, and thank you for taking the time to voice your concerns. We take all feedback very seriously as we use it to improve and create a better patient experience. We have recently been experiencing a surge in patient requests, specifically those related to prescription/pharmacy issues, and we are working hard to assist all patients as quickly as possible. However, I do know how frustrating the delay has been for many of our patients. I would love the chance to better understand this situation as well as determine any actions we can take to make things right. If you can, please reach out to me via the chat function of the Circle Medical app (and please make sure to mention my name, Wanji, in your message), and I can look into this situation from there.

Response from Circle Medical· Nov 29, 2023

Hi, thank you for bringing this to our attention. We have received a higher volume of requests recently, especially those pertaining to prescriptions/pharmacies, but I assure you we are working to respond in a timely manner. However, I do understand how frustrating it is to have a delay. I encourage you to reach out to me, Wanji, through our Circle Medical app, please be sure to mention my name in the chat and it will be flagged to me directly.

Response from Circle Medical· Nov 30, 2023

Thank you for providing us with this feedback as we use it to improve our patient care. If you are able to, please reach out to me through the app by mentioning my name Wanji, and I would be happy to assist you from there.

Response from Circle Medical· Nov 30, 2023

Hi, thank you for voicing your concerns. We are happy to assist you via the Circle Medical app, we are not able to discuss patient-related issues over public channels.

Response from Circle Medical· Nov 30, 2023

Hi and thank you for voicing your concerns. I understand insurance issues can be frustrating and I would love the chance to look into this further. If you can, please reach out to me through a message on the app, be sure to mention my name Wanji and I will be able to assist you further.

Response from Circle Medical· Nov 30, 2023

Hi, thank you for sharing your thoughts with us. We take patient feedback very seriously, and I would like an opportunity to look into this further. If you can, please message me (Wanji) on the Circle Medical app and I will be able to assist.