I was pleased with the apt only thing I…
I was pleased with the apt only thing I feel isnt so great is getting your prescription. Takes too long.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,274 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment
Circle Medical (circlemedical.com) has 1,274 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 24 reviews with 4 stars · Clear filters
I was pleased with the apt only thing I feel isnt so great is getting your prescription. Takes too long.
By customer
It was easy to set up the appointment. Just need everything handy to do it, insurance cards, ID.
By Helen J.
Easy appointment, fits around my schedule, just doesn’t take many HMO insurance plans
By Marissa
Doctor Laura was great. I am still looking for a local doctor whose hours of available in the real world meet my own
By Sam
My wife and I went to our first appointment and everything was fine. Never heard anything from them again. Never requested our records...just silence. Not sure what to make of this place. Is it a one off or is it just poorly run? I'll update the review if anything changes. Updated 12/1/2023: Seems like they moved to fix things after the poor review. Although the system seems like it needs to be a little more responsive to clients or the service will never take gain wide acceptance.
By CHAD M.
Response from Circle Medical· Nov 17, 2023
Hi Chad, thank you for taking the time to provide us with this feedback. We would love to better understand what happened. Please reach out to us and mention my colleague's name via our secure in-app chat (Gemma), so we can look into it from there.
The doctor was really nice
By AMY P.
The 2 Dr’s that I’ve had appts with have been great except that this last Dr. is now no longer there & I’ll have to tell the same story to now a 3rd. Dr.; that is bothersome.
By Holly
The individual doctors are great although I’ve had a few not show up for appointments and I still had to pay for them. Since the updates to the app were made, I also have had issues getting into contact with general support folks which has been frustrating.
By Anon