Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
23 reviews
CINCOMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 20 years in the industry and a growing customer base, CINCOM is a leading brand in at-home wellness and personal care technology. From hand and leg care to overall wellness, our massage devices are crafted to deliver real relief, whether you're relieving daily fatigue, recovering after exercise or looking for the perfect wellness gift for your loved ones. Our mission is simple: Bring professional-grade relief and recovery into the home and anywhere.
CINCOM (cincomshop.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 21 reviews with 5 stars · Clear filters
After purchasing an item from Cincom, I decided I didn't want it, but it was past the 30 day refund policy. I contacted them, and they generously offered me a 15% refund anyway. Nice folks and easy to deal with. Thank you!
By James
Received the hand massager as a birthday gift. Love how it works and enjoyed the heat feature. I showed it to a friend who loved it as well. He purchased 3 of the hand massagers. One for himself, 2 for gifts. Highly recommend.
By Cordilia D.
Ordered the air compression leg massage device and I have to say it is worth every penny. Communication has been great through the order process and order came fast. Product is premium and above my expectations hence this review.
By Cedric
This company is amazing. Their customer support is wonderful. I have ordered multiple times from this company because their product is outstanding. I needed a professional leg compression system and their products fit the bill. I would recommend this company to everyone!
By Sherry
Things that bring you joy can sometimes be so unexpected, but are so fulfilling, at the same time. I feel so fortunate to have found this company full of people who genuinely care about their customers, and who create marvelous, helpful products. Every word they speak, every action they take is saturated with kindness. I never once had to feel frustrated with their products or service, even when I found that one of the items I'd ordered had not arrived. It was not even a problem at all because they promptly made things right by immediately sending out a replacement for the item that didn't arrive. I ordered some gifts for my beloved father for Father's Day and I'm so grateful that I'll be able to give them to him as planned, in hopes that they will bring him as much joy as I think they will. He is struggling to use his legs following a mini stroke he had about a year ago. I got the idea to look for some devices which would help to gently, yet effectively massage his entire legs and knees, in order to promote circulation, improve lymphatic drainage and prevent muscle atrophy. I'm so grateful I found exactly what I was looking for in these products! On top of them being great products, they come with reliably excellent, compassionate customer care by wonderful people in this company... people who enjoy helping to bring joy into your life with each word and each gesture. I would absolutely recommend them to anyone and everyone, especially your loved ones. You can't go wrong here!
By Mary
