They take your controllers and you…
They take your controllers and you never see them again! No answer from phone calls or emails. How have they not been in trouble or investigated
By John D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
95 reviews
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cinchgaming.com is listed under Gaming.
cinchgaming.com (cinchgaming.com) has 95 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
95 approved reviews, newest moderated first
They take your controllers and you never see them again! No answer from phone calls or emails. How have they not been in trouble or investigated
By John D.
My experience was awful I ordered my controller in June still haven't received it numerous emails fobbed off it feels
By WILSON
I paid for a rush build, 1-3 weeks then they sent me a tracker link I could not use the link so I sent them an email asking if the controller was done or not I got an auto-response 3 weeks of asking the same question though emails and thought and comments on the youtube nothing but bot responses then on the 3 weeks to the date that I had ordered my controller they canceled my order on false count's of scam that didn't make any sense and now they are refusing to give me a refund for the 400+ dollars I have spent. In conclusion: Poor customer service and false cancelation of products would not recommend buying from them unless you want to get scammed out of 400 bucks
By Pardoxs X.
I ordered a controller 4 months ago i writed an email they sad it is shipped but i dot received any controler then i ordered scuff controller they delivered me it in 3 days peoples who wanna buy it better buy a cotroller at scuff
By anonymous
NEVER ORDER THEY NHAVE BEEN PROVED TO BE A SCAM
By Marvel J.
Absolutely DO NOT order from this company, customer service is none existent, it's been almost 5 weeks with no update on my purchase, I had to end up calling my bank today and reverse the charge because there's zero communication on their part other than a "Thank you for your purchase!" Email, literally it. Be warned, this shop is nothing but a cash grab that they hope people forget their orders and move on without remembering they bought something from here.
By Kroc
I have placed an order nearly 3 weeks ago. Never heard since then, product never arrived. I have tried to get in touch via email and via Instagram. Just ridiculous.
By Davide C.