quick and efficient
online support replied instantly even though my priority was set to low. Helpful and courteous support
By Deirdre M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
430 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni (cin7.com) has 430 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 251 reviews with 5 stars · Clear filters
online support replied instantly even though my priority was set to low. Helpful and courteous support
By Deirdre M.
Helped with login issues. Very quick and easy.
By TLO
Fixed issue write away! Thanks, Monica Harlalka!
By Cec
The Cin7 support team has been incredibly responsive and helpful in resolving all of our issues. Their team was knowledgeable and patient, walking us through each step to ensure everything was working smoothly. We truly appreciate their excellent customer service and prompt assistance!
By Stephanie E.
Really appreciate the help by my friendly Harshit Pandey!
By Ryan L.
Monica was very helpful in getting my report the way I needed it. She took the time and opened a Zoom call for screen sharing to ensure it was correct.
By Kathy at F.
The help desk understood exactly what I required and sorted it in 5 minutes as a work around.
By Gail
Monica was very kind and patient. Guided me on until all my issue was solved.
By Ayana L.