cigspremium is stealing your money
Cigspremium.com is stealing your money. You placed your order and paid for it. You'll get nothing back, neither your order nor your money. And they don't answer your questions. Order #1015289
By Vladimir I.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cigspremium is listed under Smoking & Tobacco.
Cigspremium (cigspremium.com) has 24 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
24 approved reviews, newest moderated first
Cigspremium.com is stealing your money. You placed your order and paid for it. You'll get nothing back, neither your order nor your money. And they don't answer your questions. Order #1015289
By Vladimir I.
I ordered two cartons that are still in processing for over a month. I’m not getting a response with costumer care. Thinking I’ve been scammed at this point.
By Jeff
Fraud Company and I highly suspect all posters with positive reviews are paid posters. Ordered x2 cartons of Sobranie Black Russian cigarettes. PayPal payment request was suspicious, but I paid it in good faith. After x2 months of bogus shipping tracker updates and no delivery I contacted their customer service email and chat bot-total silence. As a former tobacconist, this daylight robbery is utterly disgraceful and those working at this company are beneath contempt. Honest smokers should avoid at all cost.
By Patrick A.
Ordered 5 packs of juul pods on 11/21, attempted to reach out on 11/27 and 11/28, no response. Terrible customer service, no communication and demand to pay through PayPal friends and family over goods and services. Do not trust this company, they stole my money.
By TJ
My product was coming from Moldova, received in 16 days.
By Cecile F.
Fast shipping , low prices and good quality. I absolutely recommend cigspremium.
By Daniel S.
I fond of marlboro cigaretes.I always order Marlboro cigs from this site
By Lori M.
Good taste like EU cigs, good price, 10 days to US
By Patricia S.