Terrible experience
Terrible experience. Didn't receive my order. I got 0 explanations/ solutions and on top of that they don't want to give me my money back. Do not buy from them
By Carla R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
20 reviews
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You can find best discount high quality cigarettes online at Cigsnet.com and get free shipping to your door. Make right chioice in our store.
Cigsnet (cigsnet.com) has 20 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
20 approved reviews, newest moderated first
Terrible experience. Didn't receive my order. I got 0 explanations/ solutions and on top of that they don't want to give me my money back. Do not buy from them
By Carla R.
Cigsnet.com is a SCAM!!! Ordered on Dec 2022 and now it's February 2023 and still haven't received my order. Contacted Cigsnet support multiple times and response is very very slow and sometimes nothing. Their want me to claim via PayPal knowing that Friends and Family payment will not be refunded. BOGUS BUSINESS!! DO NOT ORDER FROM THEM!!
By B M.
Ordered and paid ($270) in October 2022 - no delivery as of Feb 2023. A package was shipped but hung up in US Postal system. I have emailed the seller through PayPal several times with no response. US Postal service will only work with the shipper so I have no way to file a claim. Trying again with cigsnet to get help!
By Jennifer A.
Good service, great products
By Robert M.
Great price... Item as described...this is my 2nd purchase and no complaints so far....
By Bet
Very prompt delivery, thanks very much. 👍
By Rościsław D.
I have done business with Cigsnet for… I have done business with Cigsnet for two years and will continue to do so forever. It's a pleasure to deal with them.
By Gloria R.
I didn’t receive my order when you have confirmed that it was delivered and no one got back to me on this issue. It’s been a very long time and I spent 172 dollars which are gone to waste
By Sara El S.