Scam!
Scam!! Don't use
By Liliya A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cigarettesroad is listed under Smoking & Tobacco.
Cigarettesroad (cigarettesroad.com) has 9 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
9 approved reviews, newest moderated first
Scam!! Don't use
By Liliya A.
scam. I never received my order .I played over Paypal and couldn't get my money back . They sent me this email after i ordered. When i found out that is a scam i called to payPal and they tod me because i put "Friends & Family" when i payed they cant do anything to rufund my money. Please be aware . Please read before you order: Just to let you know — we've received your order #13022, and it is now being processed: Thank you for your order. Due to PayPal’s policies regarding tobacco and e-cigarette products (SECTION 15), we only accept personal payments via PayPal Friends & Family to avoid payment fees and processing issues. How to complete your payment: 1. Log in to your PayPal account. 2. Select “Send & Request” and enter our PayPal email address: XXXXXXXXXXX 3. Enter the total amount for your order. 4. In the Note or Message field, please write only “Thanks” or leave it empty. 5. Select the “Friends & Family” or “Personal” payment option to avoid additional fees. 6. Please email us a screenshot of your payment confirmation for faster processing. 💬 If PayPal asks for the recipient’s full name and country, please use the details below. Name: Franz Schult Country: Germany Important: PayPal may sometimes display a standard automatic warning about scam and potential risks when using the “Friends and Family” option. This message is not related to your order or our website — it is a general recommendation shown by PayPal for all similar transactions. If you see this message, you can safely disregard this warning and continue with your payment — your transaction is completely secure. Notice: Please note that payments sent via other PayPal options (such as Goods & Services) may not be accepted and could result in delayed or lost orders. Contact us immediately if you do not see the Friends & Family option in your PayPal account. If you have any questions, feel free to contact us. Best regards! CigarettesRoad Team
By Alexa G.
I should have read the reviews before placing an order!! I placed an order then cancelled it because of shipping time. They told me they would refund my money but that hasn’t happened. I have contacted them 3 times through chat with no response. Buyer beware!
By Susan B.
scam website. DO NOT ORDER from them.
By Veritas A.
They took my money and I never received my order. Attempted to contact them numerous times and never received a response.
By Susan
Do not order from this website they took my money and never sent me my order
By Gulzar A.
Scam website. You won't get anything.
By Artūras B.
Hi Guys. Never buy anything from cigaretteroad.com Don't pay PayPal or other payment method because they never send your product. SCAM SCAM!!!!
By Umit