Exorbitantly expensive for the service…
Exorbitantly expensive for the service delivered.
By Jim H.
Response from CIBT· Aug 12, 2025
Jim, we appreciate your feedback. Thank you for your honest input.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
432 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas.
CIBT (cibt.com) has 432 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
432 approved reviews, newest moderated first
Exorbitantly expensive for the service delivered.
By Jim H.
Response from CIBT· Aug 12, 2025
Jim, we appreciate your feedback. Thank you for your honest input.
Prompt service , however being neurodivergent the site was really difficult to navigate and took a long time to complete . My suggestion would be to look at the wording ,layout , type facing and think about changing the background colour to off white / cream
By Sandra F.
Response from CIBT· Aug 4, 2025
We respect your feedback about our prompt service and site navigation challenges. We'll consider your accessibility suggestions for improvements.
Gabriel was a great help taking take of the process of obtaining a visa.
By Pbh
Response from CIBT· Aug 4, 2025
Thanks for sharing your experience and the kind words about Gabriel.
I was very pleased with the straightforward structure and communication from CIBT to secure my China visa in a quick manner. A good messaging system to let me know where I needed to update or validate key pieces of information to allow my visa application to continue smoothly.
By Michael
Response from CIBT· Jul 31, 2025
Thank you for sharing about your smooth China visa experience. We appreciate you highlighting our straightforward process and messaging system.
I have been working with CIBT for over 15 years and they continue to impress. Primarily it is due to their customer service, attention to detail and their care. People like Adrienne Smith and Ed Mabasa are amazing. Highly recommend CIBT.
By Greg H.
Response from CIBT· Jul 29, 2025
Thank you for 15 years of trust, Greg! We appreciate your kind words about our customer service and team members.
Fantastic service, prompt responses and updates on where you are at. Made applying for an Indian VISA actually enjoyable. Thank you
By Alison
Response from CIBT· Jul 25, 2025
We are grateful for your feedback! Happy to hear our process was actually enjoyable!
Shoba helped me a lot through the process, and I highly recommend the Premium Service.
By Dalia
Response from CIBT· Jul 25, 2025
We are thrilled to hear Shoba helped you through the process! Thank you for recommending our Premium Service.
Needed to get visas for a trip and CIBT was suggested by Saga/Titan travel. Some of the required answers for the countries visa were ambiguous but the CIBT help line staff were very good at helping me through it. Yes you pay for their service but the visa application is guaranteed to be approved.
By John H.
Response from CIBT· Jul 22, 2025
We are delighted to hear about your excellent experience with our help team! Thank you for trusting CIBT with your visa needs.