Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Ciao Italy Tours (ciaoitalytours.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
327 approved reviews, newest moderated first
Excellent everything from tours/hotels and staff experience.Great company run by a great guy-Guido.Patti Morrissey CTC President@American International Travel
By Patricia M.
Response from Ciao Italy Tours· Dec 28, 2018
Patti, it is always a great pleasure working with you and we at Ciao Italy very much appreciate your loyalty! Grazie!
Love working with Josephine Ferrara! She was professional and a very nice person. I still haven’t received my pay check and my clients traveled in Oct. Accounting keeps saying it’s going out on certain days that never happenesI don’t know what the problem is. But as of today Dec 11 no pay.
By Rita H.
Response from Ciao Italy Tours· Dec 28, 2018
Hi Rita, thank you so much for your feedback. I know that the mentioned issue has been resolved. Thanks!
Reliable, professional, honest, trustworthy...what else can I say? Grazie a tutto lo staff di Ciao Italy!
By Michele
Response from Ciao Italy Tours· Dec 28, 2018
Grazie a te Michele! It is a pleasure working with you!
Love working with Donna. She's the best!!
By Karen R.
Response from Ciao Italy Tours· Dec 28, 2018
Thank you Karen, much appreciated.
Put a tour together for Venice, Florence Rome and Sorrento in October. It was flawless and the hotels, tours and guides were the best. They are hands on and took care of every detail. They are my go to for Italy.
By Ann Corsini A.
Response from Ciao Italy Tours· Dec 28, 2018
Thank you for your feedback, much appreciated.
Everyone was so helpful. Client feedback on tour was excellent. Would definitely use them again.
By Carmen P.
Response from Ciao Italy Tours· Dec 28, 2018
Thank you Carmen!
Our experience with Ciao Italy & Carrani Tours was outstanding! We were six travelers and first timers to Italy. Guido & his staff were a pleasure to work with. Their knowledge of Italy is extensive and our 12 day trip was planned to the last detail. Transportation provided was always on time and every tour guide was knowledgeable and exceptional. The hotels & tours they set up were perfect and staff at each were so hospitable. We were so happy with everything and are already planning another trip to Italy!
By Irene M.
Response from Ciao Italy Tours· Dec 28, 2018
Thank you Irene! We certainly look forward to assisting you again with your next trip!
Barbara was awesome to work with! I would definitely recommend this company.
By Joy R.
Response from Ciao Italy Tours· Dec 28, 2018
Thank you so much Joy!
