We had two tours and a transport from…
We had two tours and a transport from the hotel to the ship scheduled with Ciao Italy Tours. All three went very well. Great communication, great tour guides.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Ciao Italy Tours (ciaoitalytours.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
327 approved reviews, newest moderated first
We had two tours and a transport from the hotel to the ship scheduled with Ciao Italy Tours. All three went very well. Great communication, great tour guides.
By customer
From the beginning to the end our trip was more than magical.
By customer
We had three tours organized by Ciao Italy Tours and they were each wonderful! The guides were veterans: knowledgeable, engaging, and authentic. Drivers were on time and safe. We will use Ciao Italy Tours again and again!
By Wendy T.
You made our trip effortless and truly enjoyable!
By Michelle S.
Ciao Italy tours was great during our entire trip. Anytime we had a question or an issue, they were a quick WhatsApp message away to clarify information from our itinerary. They also helped solve some hotel issues when we ran into them during our trip. They went above and beyond and couldn’t recommend them higher for your next trip to Italy.
By Conor M.
Great custom trip for two ladies who were thrilled with their Italy tour. Caio Italy was fabulous to handle rail strike And reissue tickets and reschedule many pieces of their trip. Real professionals,
By Susan K.
Response from Ciao Italy Tours· Jun 27, 2026
Thank you we appreciate very much your feedback!
Ciao Italy did an amazing job planning our touring plans, down to every detail. As someone who usually plans everything themself, it was refreshing to leave the planning to someone else. Transfers were all on time and professional, tours and their guides were accurate and enjoyable, and it was all built for us. In Venice, our guide Laura was amazing, it was like she was our personal city guide. She went above and beyond helping us navigate our private water taxi transfers and train departure on our last day. In Rome, the Food Tour and Golf Cart tour exceeded our expectation, and highly recommend these. When our train took an hour long detour due to track work and we risked missing a tour, through Ciao Itaty's What's App chat feature, we were able to communicate our concerns and Ciao Italy's representive was able to contact the tour operator and move it to another day. My only criticism is on our glass blowing demonstration, which was amazing, we felt like the next 30+ minutes was a sales pitch to buy an item in their showroom. Regardless of this, I will definitely recommend Ciao Italy's when planning an Itailan Adventure!
By Becky L.
Response from Ciao Italy Tours· Jun 3, 2026
Thank you so much, your feedback is appreciated!
Transfers were spot on. Very friendly and helpful. Tours were wonderful. Guides very knowledgeable. Excellent wine tour
By August B.
Response from Ciao Italy Tours· May 27, 2026
Thank you so much for your review!