Excellent service!
Excellent service!
By Lisa
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Churchill Mortgage is not your average mortgage company. Our goal is to help you get on (and keep you on) the smartest mortgage plan. This helps you save money, build wealth faster, and ultimately, achieve the real American Dream of debt-free homeownership, regardless of your starting point.
Churchill Mortgage Corporation NMLS 1591 (churchillmortgage.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
639 approved reviews, newest moderated first
Excellent service!
By Lisa
The service and engagement we had was unexpected and stress-reducing! I will definitely use Churchill again!
By Elaine
I was very grateful for the professionalism and good customer service.
By Shelma
Everyone was professional and extremely prompt and helpful!
By Greta
Very easy and helpful. My mortgage rate dropped almost 2 percentage points. No issues as all. Darren was very helpful
By John
The initial process was smooth, but during the closing process, somehow my escrow payment ended up with Churchill instead of my insurance provider, which resulted in an overdue insurance payment being sent to me, which I then paid out of pocket. When I called Churchill, they were able to get it figured out and send my money back to me, but the letter associated with the check said something along the lines of "in our final close-out review, we found this extra money," with no acknowledgement that I had to call them, they didn't proctor up that money without me flagging it. Also, it felt like they sold our mortgage so quickly that there was confusion with fifth third regarding the first mortgage payment. Otherwise, the people at Churchill were friendly, and really felt like a personalized experience.
By Grady Z.
Monica Madrid and the rest of the team were very helpful answering all my questions and concerns during the process to purchase our new property. They provided clear answers and they were very polite.
By Maria Teresa N.
We had a great experience with Churchill Mortgage.
By Laura