Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
The Christmas LoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Christmas Loft is a family run business established in 1980. Our website, www.christmasloft.com is an extension of our three stores based in New Hampshire, it offers thousands of seasonal home decor, toys, ornaments, trees, sweets, Halloween decor and much. We offer fast shipping with tracking numbers, email updates, easy returns and a full time dependable customer service who are always there to help. Feel free to reach out to us via our live chat, or send us an email at [email protected] or call us at (603)745 8297 if you have any questions. After 40 years in business we know that our customers are number one. We love Christmas and what we sell and do and we hope that we can share that joy with you.
The Christmas Loft (christmasloft.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Great customer service when I had an inquiry about my order. Amazing ship Price to Hawaii for my order. Thanks!
By Lara O.
Response from The Christmas Loft· Aug 7, 2022
Hi Lara, That's so awesome to hear! Thanks for taking the time to leave the positive feedback!
Received items quickly and the customer service was great. Thank you!
By Karen T.
Response from The Christmas Loft· Oct 31, 2022
Hi Karen, Thanks so much, great to hear our customer service was up to par! Thanks for letting us know, Stephen
It was packaged well and came in very quickly!
By Linda L.
Response from The Christmas Loft· Jun 19, 2022
Hi Linda, Thanks so much for the great feedback! Stephen
Great & fast service.
By RONALD R.
Response from The Christmas Loft· Jun 19, 2022
Hi Ronald, Thanks so much for saying so!
Products are great! Chat is wonderful very helpful Nancy
By Nancy T.
Response from The Christmas Loft· Jun 19, 2022
Hi Nancy, I'll let Amanda, our chat person, know of the positive feedback. Thanks so much for saying so.
The Christmas Loft had exactly what I needed (replacement bubble lights for a night light which is a beloved part of my kitchen year round). The price was more than reasonable - and it was delivered very promptly! Thank you!
By Pam B.
Response from The Christmas Loft· May 27, 2022
Hi Pam, I'm so happy to read this review! We really appreciate it! It's made my weekend! Thanks so much!
Fast ,delivered in days! Love y items. Nothing broke which was a plus.
By CRYSTAL B.
Response from The Christmas Loft· May 27, 2022
Hi Cyrstal, Thanks so much for taking the time to leave your great feedback!
Awesome place to deal with I’ve been buying my family Christmas personalized ornaments since 2007 and every time we have a new grandchild I just order the 2022 family one plus a new granddaughter one I got a email from Amanda stating they’re out of one for my 8 grandkids so I asked if there was anything else they can do and Amanda came back with an option and we just got it yesterday after Monday afternoon resolving the problem and it’s awesome looking couldn’t be any happier this is why I order from here especially were I can make the long drive there anymore Amanda thanks for your personal attention to me 2 high fives definitely customer service is always over and beyond my expectations shopping here
By Michelle C.
Response from The Christmas Loft· May 27, 2022
Hi Michelle, Oh wow, what a wonderful review and so amazing to hear about Amanda, I'll make sure to let her know. Thanks so much for taking the time to write this awesome review!!
