Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
The Christmas LoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Christmas Loft is a family run business established in 1980. Our website, www.christmasloft.com is an extension of our three stores based in New Hampshire, it offers thousands of seasonal home decor, toys, ornaments, trees, sweets, Halloween decor and much. We offer fast shipping with tracking numbers, email updates, easy returns and a full time dependable customer service who are always there to help. Feel free to reach out to us via our live chat, or send us an email at [email protected] or call us at (603)745 8297 if you have any questions. After 40 years in business we know that our customers are number one. We love Christmas and what we sell and do and we hope that we can share that joy with you.
The Christmas Loft (christmasloft.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Amanda was wonderful with answering questions and finding the ornaments I was looking for and taking my special order and keeping me updated. She is s truly GREAT person and a Christmas Loft employee.
By Christine S.
Response from The Christmas Loft· Oct 31, 2022
Hi Christine, Thanks for letting me know, that's so great to read! I've forwarded your notes back to Amanda who I'm sure will be delighted to read them! Thanks Kindly, Stephen
it was great!
By Anthony G.
Response from The Christmas Loft· Aug 30, 2022
Hi Anthony, Thanks so much for the feedback!
Thank you very very much for the two terrific Christmas ornaments from Your terrific shop The Christmas Loft. After comparing prices Christmas Loft was the winner. Most impressive was the beautiful, thoughtful and meticulous wrapping on both of these ornaments!! No missing heads or cracked bodies to be found!!! I look forward to ordering again, your store carries great merchandise! Best to everyone!😁
By John N.
Response from The Christmas Loft· Aug 30, 2022
Hi John, This is such an awesome review to read. We try our best so it's really great to see customers happy and enjoying the product!! Thanks so much! Stephen
Items ordered arrived quickly and in perfect condition. Will definitely order again from Christmas Loft.
By Maria E.
Response from The Christmas Loft· Aug 30, 2022
Hi Maria, Thanks so much for saying so! That's fabulous! Stephen
Awesome. My wife loved it
By juan M.
Response from The Christmas Loft· Aug 30, 2022
Hi Juan, She must have great taste! Thanks so much for the feedback :-) Stephen
Great price on a hard to find item!
By Eileen S.
Response from The Christmas Loft· Aug 30, 2022
Hi Eileen, Delighted that you found what you were looking for!
Very happy with packaging of my purchase. Impressed with how fast it came.
By David W.
Response from The Christmas Loft· Aug 30, 2022
Hi David, Thanks! The packaging is also recyclable and we love how it looks. Thanks so much for the feedback. Stephen
I was very pleased with the items that I purchased.This was the first time that I ordered from this store and their service is very good they don't take long to answer you when you email them with a question and ship fast.I will be buying more from them, I think that they are excellent for on line shopping,
By Sally M.
Response from The Christmas Loft· Aug 30, 2022
Hi Sally, It can be a bit nerve racking ordering from a company online so I'm thrilled you chose us and had a great experience. Thanks so much for saying so! Stephen
