Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
The Christmas LoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Christmas Loft is a family run business established in 1980. Our website, www.christmasloft.com is an extension of our three stores based in New Hampshire, it offers thousands of seasonal home decor, toys, ornaments, trees, sweets, Halloween decor and much. We offer fast shipping with tracking numbers, email updates, easy returns and a full time dependable customer service who are always there to help. Feel free to reach out to us via our live chat, or send us an email at [email protected] or call us at (603)745 8297 if you have any questions. After 40 years in business we know that our customers are number one. We love Christmas and what we sell and do and we hope that we can share that joy with you.
The Christmas Loft (christmasloft.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Easy shopping, convenient payment options, and quick shipping! Well protected packaging, too. Thanks
By copperhead
Response from The Christmas Loft· Aug 4, 2023
Hi, Great that your order arrived in good condition, we always like to hear that!
My order came in a timely manner. The pieces were packed carefully and I will be enjoying my new Halloween Village additions this fall. I will be ordering again. I decorate for every holiday.
By TERESA R.
Response from The Christmas Loft· Aug 4, 2023
Hi Teresa, Thanks so much, Wonderful that you'll have your village ready for Halloween!
Very fast delivery. Everything arrived perfectly packaged.
By Sheila C.
Response from The Christmas Loft· Jul 12, 2023
Hi Sheila, That's awesome to hear! Thanks for the feedback. Stephen
Exceeded expectations with look and quick delivery. It was a replacement ornament. We found one at Bronners in Michigan for my daughter. Our dog got ahold of it while she's away for the summer and I scrambled to find replace it for her so she wouldn't freak out and be upset that her special ornament is now destroyed. I can't wait for her to see it. It's pretty identical. I'll definitely order more in the future.
By Amber S.
Response from The Christmas Loft· Jul 12, 2023
Hi Amber, So happy you found this for your daughter! We know how much meaning ornaments have. Thanks for the lovely review, Stephen
I had purchased 2 of your ornaments in Sedona but they didn't have the 3rd for my 3 sisters. When I ordered it from you, it came right away on time, so now I can give them to ALL my sisters!
By Deborah M.
Response from The Christmas Loft· Jun 28, 2023
Hi Deborah, that’s so wonderful to hear! Really happy you could find what you needed for your sisters! Thanks so much. Stephen
Easy ordering. Fast delivery. Great product at a good price.
By Tereasa K.
Response from The Christmas Loft· Jul 12, 2023
Hi Tereasa, Thanks wonderful to hear! Thanks so much for saying so. Stephen
The website was well organized and despite the name of The Christmas Loft, there was plenty of items to pick from for the whole year round. Quick delivery was a real plus too.
By Kathy C.
Response from The Christmas Loft· Jun 16, 2023
Hi Kathy, That's so great to hear! Thanks so much for the great feedback on the website. Stephen
I was so excited to find the ornament I wanted and have it shipped quickly and reasonably. I first found the ornament through a seller that was going to charge over $50 to ship it. Are they kidding? I will definitely order from the Christmas Loft again in the future!
By Laurel
Response from The Christmas Loft· Jun 16, 2023
Hi Laurel, That's so wonderful we could send you the ornament you liked! Thanks so much for the review! Great you were happy with it. Stephen
