complicated process and bad customer support
They sent me back my impression kits twice saying the impression would not work to create the guard and wanted to charge me $10 each time to do another impression. I reviewed the impressions both times before sending back and both times had fully captured my teeth. I decided to just cancel my order instead because I don’t want to deal with another impression that again may not be acceptable. They are not honoring a full refund and charging me for the impression kit and shipping ($25). This process had way too many complications and now I’m out money on a night guard that I’ll never receive.
By Danielle A.


