Exceptional Customer Service, Great Prices & Great Gear
I first visited ChoicePaintballGuns.com because they had a very large selection of tactical markers and equipment at relitively affordable prices. I was looking to buy quite a few items and I wanted a site that had a good selection and lots of information so I could compare different setups, pricing, etc. I used their customer service email to ask about a marker package, and was surprised to receive a very informative answer in my inbox about 15 minutes later. Once I decided on my first purchase (I had never bought anything from them before and I decided it best to give it a test run) I went ahead and ordered. About an hour later a customer service representative called me to confirm my identity (they have a policy that they will not ship to an address that is different than the billing unless they can confirm the identity of the cardholder) which I really appreciated. The order was processed right there and 3 days later I recieved my items, which was impressive since I live in a very rural area and always receive my packages a few days late nomatter the carrier. The packaging was very good and the order was correct, so I decided to order the rest of the markers and equipment I needed from them. An hour after making my second order, I received an email letting me know that the paintball pistol that I had ordered with a holster kit was out of stock. They offered to substitute another similar item with the kit. Turns out, I received a higher quality and slightly more expensive pistol than the one I ordered, which I was very happy with. All and all I'd say that this website is very good. It's easy to navigate and has a lot of good information, ordering is quick, and the staff are exceptional. I really appreciate good customer service, and they have that down to a science. The items arrived quickly and safely. What more could you want?
By Ash S.