Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
675 reviews
ChoiceCashSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed!ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash.The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
ChoiceCash (choicecash.com) has 675 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 9 reviews with 2 stars · Clear filters
Did not get approved for any money
By customerA.
Response from ChoiceCash· Jul 14, 2026
We appreciate you taking the time to review your experience with ChoiceCash. We regret to hear that you weren’t 100% satisfied with the process. Thanks again for sharing your feedback.
Interest rates are very high and I end up paying three times the amount of the loan. I had to call in numerous times to get clarity on questions that were vague and I tried to get a copy of my signed documents but were sent encrypted without the encryption key. Had to call in a dozen times.
By MIKEY
Response from ChoiceCash· May 8, 2026
We are sorry to hear about your experience. The ChoiceCash Loan aims to provide clear information regarding loan terms and account documentation, and we regret any frustration relating to communication or access to documents. We would appreciate the opportunity to review your concerns further. Please contact our Compliance Department at [email protected] and reference your review.
I thought I was approved for one number but at the end it was changed...
By customer
Response from ChoiceCash· Oct 16, 2025
Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish. We apologize your approval did not meet your needs. Thanks again for sharing your feedback.
This was the most convoluted process I've ever experienced. There was always just one more document that needed to be completed. They never told me what the interest rate would be until the final document. I would not use Choice cash again.
By customer
Response from ChoiceCash· Sep 25, 2025
Thank you for providing feedback on your experience with ChoiceCash. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.
I was given a lot of incorrect information which led to a lot of extra work on my part. Everyone was very nice, but I was given incorrect information in different information every time I called. I had to go to dmv multiple times because I was given incorrect information on your part. On multiple occasions I had to make follow up phone calls with your organization because your staff didn’t call me back when I was promised a return phone call, or something else was needed that your staff forgot to tell me I would have to do.
By customer
I'm sorry I thought I hit the 5 ⭐,cause you ll are awesome 👍
By customer C.
I am loyal and honest high intedigree and standards I just despretly need a small loan to help. Out with my em
By Jane A.
Response from ChoiceCash· Jan 27, 2025
Thank you for taking the time to share your experience, Jane. We apologize for the inconvenience.
Very poor service, confusing and poorly explained processes.
By customer
Response from ChoiceCash· Nov 17, 2023
We appreciate you taking the time to review your experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish.
