Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
522 reviews
ChocoPerfectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChocoPerfection has been in business since 2003 to provide the Best Tasting Sugar Free Chocolate.. Ever. Our ChocoPerfection bars are sweetened from chicory root fiber and erythritol. Each bar has less than 2g Net Carbs, has no maltitol, dextrins or stevia and has earned the KETO-SAFE seal of approval.
ChocoPerfection (chocoperfection.com) has 522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 10 reviews with 3 stars · Clear filters
I had tried this chocolate many years ago and really liked it. I decided to order the bars. I ended up with lots of stomach grumbling along with other GI issues when I eat just 1/2 a bar. Not sure if this is for me. I will not be ordering more.
By Mom on T.
Response from ChocoPerfection· Mar 24, 2025
Dear Marsha, thank you for your order. We apologize that you had an unsatisfactory reaction. A full refund has been processed on your order. Best, Louise ChocoPerfection Customer Service
I wanted to rate a 5-star rating. I just couldn’t get the flavors I had hoped to in the big bars. Only Dark almond. Please bring back the other flavors in the 50gm bars! Everything else was perfect!
By Wyogal
Response from ChocoPerfection· Jan 20, 2025
Dear Wyogal, thank you for your loyalty to ChocoPerfection and your sincere interest in continuing to buy all of the same flavors we have offered in the past. We lost key suppliers during the pandemic and we continue to seek a new supplier to bring back our dark orange flavor. We are currently working on production of a dark orange truffle. Thank you for being our customer. We greatly value your business and your commitment to our improvement. Best, Louise ChocoPerfection Customer Service
The taste wasn’t as good as I remembered. Definitely not worth $6 per bar.
By customer
Response from ChocoPerfection· May 17, 2023
Hello Jim, Thank you for your order. We apologize that you are not satisfied. A full refund on your order has been processed. Best, ChocoPerfection Customer Service
The chocolate bars are very good with minimal gut reactions. However, they are way too expensive! The little mini 10 gram bars run at $2.00 each which is ridiculous.
By jmbosko
Response from ChocoPerfection· Mar 4, 2022
Thank you for trying ChocoPerfection. We appreciate the trust you place in us to deliver exceptional chocolate, as is our mission. We feel that we have let you down and sincerely apologize. A full refund has been processed on your order. Thank you again for trying our product. Best, ChocoPerfection Customer Service
I really wanted to like this, but it just tasted terrible to me. I am pretty picky, but I love Lily's. I wanted something without the inulin, but maybe that's what makes Lily's good. To me this "milk" chocolate tasted too sweet and not like chocolate, milk or really anything other than sweet. The suggestion the company offered if it didn't taste good to either melt it or freeze and thaw it didn't appeal to me, so I gave it away. That was quite a sacrifice since it cost me $60 to order the minimum to try it! Update: These guys have the best customer service! I didn't even ask for a refund, but wrote my review above and they found me and sent me a refund! I have to say also that they sent a dark chocolate sample, and it was better than the milk, though I don't prefer dark in general. If they ever make (their dark, or start putting milk in their milk) chocolate-covered caramels (my favorite Lily's) I will try again, because I do think their sweetener is healthier than Lily's.
By Cyn
Response from ChocoPerfection· Sep 24, 2021
Hello Cyn, thank you for trying ChocoPefection. A full refund has been processed on your order. Best, ChocoPerfection customer service
Wife says chocolate is great. However delivery was slower than expected.
By customer
Response from ChocoPerfection· Feb 23, 2021
Thank you for your order and your review. We apologize that your package was late in delivery. A full refund has been processed on your order. Best, ChocoPerfection customer service
The taste was great, however, after eating 4 or 5 tiny squares, I had terrible heart burn/nausea/gas/bloating for a FULL 24 hours.
By Rebecca L.
Response from ChocoPerfection· Jun 22, 2020
Hello Rebecca, Thank you for trying ChocoPerfection. I apologize for your distress. A full refund has been issued on your order. Please consider eating one square a day for 5 days, then 2 squares a day for 5 days, to adjust for high quantity of fiber. After this, a full bar can usually be eaten with no problem. Best, ChocoPerfection customer service
Wonderful chocolate--love the flavor and ingredients. Very expensive and delivery times are funky.
By customer
