Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
520 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Product shipped quickly and was packaged well. Not too wrapped just enough. My shoes are really cute, too! Just what I needed for an upcoming wedding!
By Autumn
Response from Chinese Laundry· May 18, 2015
Dear Autumn - We appreciate your review and glad that your expectations were met! Enjoy! Scott - Chinese Laundry
Can wear these all day and my feet don't hurt at the end of the day
By Samantha
Response from Chinese Laundry· May 18, 2015
Samantha - Thanks for writing. We're thrilled that your purchase is working out so well. Sincerely, Scott - Chinese Laundry
I bought your shoes 5-6 years ago and I loved them! They were so comfortable and I wore them all the time. When I wanted to buy another pair I couldn't find it anywhere. It took me 3 years to replace my beloved heels. I'm very happy.
By Marta
Response from Chinese Laundry· May 14, 2015
Dear Marta - We are so happy that these shoes are your favorites. Thanks for writing the review. Scott - Chinese Laundry
Love the style and print on the shoes. These are my favorite pair of shoes
By Tracie
Response from Chinese Laundry· May 11, 2015
Dear Tracie - Thanks for sharing your thoughts on your new shoes! We're glad that they are your favorites. Enjoy! Scott - Chinese Laundry
These are truly the best pageant shoe there is. I needed them fast and the service was fanominal. The shoes fit great and looked dynamite with my swimsuit. Thank you Chinese Laundry
By Sherryl
Response from Chinese Laundry· May 11, 2015
Hi Sherryl - We're so glad that the pageant shoe is working out well for you! Good luck! Scott - Chinese Laundry
I have had only good experiences with Chinese Laundry. The quality of their shoes for the price is hard to beat. Their website is fun, functional, and easy to use. I have had no issues with ordering, exchanging and/or returning items.
By AMY
Response from Chinese Laundry· May 10, 2015
Dear Amy - We're so glad that you've been happy purchasing from Chinese Laundry and that you enjoy the experience on our website. Thanks for sharing this. Sincerely, Scott - Chinese Laundry
Great service
By BONNIE
Response from Chinese Laundry· May 10, 2015
Dear Bonnie - I'm glad that our service met your expectations. We're always getting in new styles, so check back on the site often. Thanks, Scott - Chinese Laundry
Bought some shoes through chinese laundry, had to exchange them as the line that makes shoes for chinese laundry ran small. I love them and the look.
By ELENA
Response from Chinese Laundry· May 10, 2015
He Elena - Thanks for sharing your review and I'm glad that we were able to to an exchange for a size that fits better. Enjoy! Scott - Chinese Laundry
