Perfection
Your customer servive was impeccable.
By Alexis
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Your customer servive was impeccable.
By Alexis
Always quality, comfortable, and stylish!! Love Chinese laundry and an a fan of the Kristin Cavallari collection!
By Lindsey
We are very satisfied with the style and quality of every purchase we have made.
By Andrea
Chinese Laundry has continued to provide me with excellent shoe choices and online service. Buying shoes online can be tricky but even after I purchased the wrong size they made the size swap process easy breezy. I would urge anyone to try these heels and boots, just get ready for the complements!!!
By Heather
I have never had an issue with any of their shoes. I also have booties and over the knee boots. We always but Tippy Tops in nude (several pair) for Pageantry but we also have white and black. I would love to see another color though like red or spring floral. Otherwise we are completely happy with them!
By Deidra
Great website. Big clear pictures. Good descriptions. Love the selections
By Lisa
I made an online order from Chinese Laundry for some boots I had been eyeing for weeks. On black Friday the price went down and they were offering free shipping so I went for it! My item arrived in good time and was just want I wanted. I am very happy with my purchase.
By Staci
Had a good experience with this company. Ordering was easy and the shipment was done in a timely manner.
By Stan